Dell D6000

deanf · 02-03-2026, 09:52 AM

I am trying to use a Dell D6000 dock with a MacBook Pro. MacOS 26.2, DisplayLink Manager v15.

The support tab of DisplayLink Manager shows 'No device detected'. I have tried earlier versions of DisplayLink Manager (1.10.1, 1.10.3)

What to do?

Szymon · 02-03-2026, 12:06 PM

What is the model of your Macbook and how do you connect your monitor (HDMI or DisplayPort) to your D6000?

Regards,
Szymon

deanf · 02-03-2026, 12:56 PM

MacBook Pro 2021 - M1.
DisplayPort connections

deanf · 03-05-2026, 06:19 PM

I now have an update version of Display Link Manager - 15.1 and macOS Tahoe 26.3.1

Still the same problem.

Please can you help me fix this

Szymon · 03-06-2026, 07:53 AM

Hello,

Could you please check the following.

Make sure your D6000 dock is powered and connected to your Mac.
If macOS prompts to "Allow accessory to connect?" click "Allow".
Choose "About this Mac" from the Apple menu on the top left corner of your main screen.
Click on "More Info...".
Click on "System Report…".
The System Information application will open.
Select the USB information from the Hardware category

In my case I can see the dock listed:

What do you see in your case?

Regards,
Szymon

deanf · 03-06-2026, 08:55 AM

Thank you for you reply. This is what I see

https://ibb.co/67dwZKHm

02-03-2026, 09:52 AM	#1
deanf Junior Member Join Date: Feb 2026 Posts: 5	Dell D6000 I am trying to use a Dell D6000 dock with a MacBook Pro. MacOS 26.2, DisplayLink Manager v15. The support tab of DisplayLink Manager shows 'No device detected'. I have tried earlier versions of DisplayLink Manager (1.10.1, 1.10.3) What to do?

03-06-2026, 07:53 AM	#5
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 260	Hello, Could you please check the following. Make sure your D6000 dock is powered and connected to your Mac. If macOS prompts to "Allow accessory to connect?" click "Allow". Choose "About this Mac" from the Apple menu on the top left corner of your main screen. Click on "More Info...". Click on "System Report…". The System Information application will open. Select the USB information from the Hardware category In my case I can see the dock listed: What do you see in your case? Regards, Szymon

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02-03-2026, 12:06 PM	#2
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 260	What is the model of your Macbook and how do you connect your monitor (HDMI or DisplayPort) to your D6000? Regards, Szymon

02-03-2026, 12:56 PM	#3
deanf Junior Member Join Date: Feb 2026 Posts: 5	MacBook Pro 2021 - M1. DisplayPort connections

03-05-2026, 06:19 PM	#4
deanf Junior Member Join Date: Feb 2026 Posts: 5	I now have an update version of Display Link Manager - 15.1 and macOS Tahoe 26.3.1 Still the same problem. Please can you help me fix this

03-06-2026, 08:55 AM	#6
deanf Junior Member Join Date: Feb 2026 Posts: 5	Thank you for you reply. This is what I see https://ibb.co/67dwZKHm