04-01-2019, 03:10 AM | #1 |
Junior Member
Join Date: Mar 2019
Posts: 3
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high sierra no video
Hello. Hope some one can help.
I originally had Sierra installed on my imac 2011 with my model WL-UG17D1 plugged in to my 2.0 usb port. The device was usable on my 22 in monitor however there was some lag and videos were unwatchable. I mostly just had my email and discord chat program on it. i tried to install the newest drivers will no fix. Latter I decided it was time to upgrade my mac os to high sierra partially in the hope the issue would fix but also to get the newest os this unit could have on it. After the update. I noticed the extender didn't work and had no video. The lcd has a blue light on the power button meaning it is detecting something and not going to sleep. I completely uninstalled the drivers and downloaded the newest I could find for this os and installed. I rebooted and tested and still have no video just a black screen. In the settings the device doesn't show at all. I unplugged and replugged the cables and made sure everything was tight and tried a different usb port. still no video. thanks for the help. |
04-01-2019, 03:17 AM | #2 |
Junior Member
Join Date: Mar 2019
Posts: 3
|
from the display link support program
Hardware:
Hardware Overview: Model Name: iMac Model Identifier: iMac12,1 Processor Name: Intel Core i5 Processor Speed: 2.5 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 32 GB Boot ROM Version: 82.0.0.0.0 SMC Version (system): 1.71f22 Serial Number (system): D25H50MADHJR Hardware UUID: DADE36A3-AAD6-5A9B-8FBE-E7E7547AD09F Software: System Software Overview: System Version: macOS 10.13.6 (17G65) Kernel Version: Darwin 17.7.0 Boot Mode: Normal Secure Virtual Memory: Enabled System Integrity Protection: Enabled Time since boot: 5:31 Network: Wi-Fi: Type: AirPort Hardware: AirPort BSD Device Name: en1 IPv4 Addresses: 192.168.1.220 IPv4: AdditionalRoutes: DestinationAddress: 192.168.1.220 SubnetMask: 255.255.255.255 DestinationAddress: 169.254.0.0 SubnetMask: 255.255.0.0 Addresses: 192.168.1.220 ARPResolvedHardwareAddress: f8:f5:32:29:c9:40 ARPResolvedIPAddress: 192.168.1.254 Configuration Method: DHCP ConfirmedInterfaceName: en1 Interface Name: en1 Network Signature: IPv4.Router=192.168.1.254;IPv4.RouterHardwareAddre ss=f8:f5:32:29:c9:40 Router: 192.168.1.254 Subnet Masks: 255.255.255.0 IPv6: Addresses: 2600:1702:48a2:10:4ce:5d0e:5ed1:a779, 2600:1702:48a2:10:24c3:c369:811a:b854, 2600:1702:48a2:10::49 Configuration Method: Automatic ConfirmedInterfaceName: en1 Interface Name: en1 Network Signature: IPv6.Prefix=2600:1702:48a2:10::/64;IPv6.RouterHardwareAddress=f8:f5:32:29:c9:40 Prefix Length: 64, 64, 64 Router: fe80::faf5:32ff:fe29:c940 DNS: Domain Name: attlocal.net Search Domains: attlocal.net Server Addresses: 192.168.1.254, 2600:1702:48a2:10::1 DHCP Server Responses: Domain Name: attlocal.net Domain Name Servers: 192.168.1.254 Lease Duration (seconds): 0 DHCP Message Type: 0x05 Routers: 192.168.1.254 Server Identifier: 192.168.1.254 Subnet Mask: 255.255.255.0 Ethernet: MAC Address: 04:54:53:0d:71:32 Media Options: Media Subtype: Auto Select Proxies: Exceptions List: *.local, 169.254/16 FTP Passive Mode: Yes Service Order: 0 FireWire: Type: FireWire Hardware: FireWire BSD Device Name: fw0 IPv4: Configuration Method: DHCP IPv6: Configuration Method: Automatic Ethernet: MAC Address: a4:b1:97:ff:fe:d8:87:1e Media Options: Full Duplex Media Subtype: Auto Select Proxies: Exceptions List: *.local, 169.254/16 FTP Passive Mode: Yes Service Order: 1 Ethernet: Type: Ethernet Hardware: Ethernet BSD Device Name: en0 IPv6: Configuration Method: Automatic Ethernet: MAC Address: 3c:07:54:59:42:00 Media Options: Media Subtype: none Proxies: Exceptions List: *.local, 169.254/16 FTP Passive Mode: Yes Service Order: 2 Thunderbolt Bridge: Type: Ethernet Hardware: Ethernet BSD Device Name: bridge0 IPv4: Configuration Method: DHCP IPv6: Configuration Method: Automatic Proxies: Exceptions List: *.local, 169.254/16 FTP Passive Mode: Yes Service Order: 3 Memory: Memory Slots: ECC: Disabled Upgradeable Memory: Yes BANK 0/DIMM0: Size: 8 GB Type: DDR3 Speed: 1333 MHz Status: OK Manufacturer: 0x0198 Part Number: 0x393930353432382D3431382E4130304C4620 Serial Number: 0x112C601D BANK 1/DIMM0: Size: 8 GB Type: DDR3 Speed: 1333 MHz Status: OK Manufacturer: 0x0198 Part Number: 0x393930353432382D3139362E4130304C4620 Serial Number: 0x5D12BF6B BANK 0/DIMM1: Size: 8 GB Type: DDR3 Speed: 1333 MHz Status: OK Manufacturer: 0x0198 Part Number: 0x393930353432382D3431382E4130304C4620 Serial Number: 0x0D2CA21E BANK 1/DIMM1: Size: 8 GB Type: DDR3 Speed: 1333 MHz Status: OK Manufacturer: 0x0198 Part Number: 0x393930353432382D3139362E4130304C4620 Serial Number: 0x6112836B USB: USB 2.0 Bus: Host Controller Driver: AppleUSBEHCIPCI PCI Device ID: 0x1c2d PCI Revision ID: 0x0005 PCI Vendor ID: 0x8086 FaceTime HD Camera (Built-in): Product ID: 0x850b Vendor ID: 0x05ac (Apple Inc.) Version: 7.55 Serial Number: CCGBBG00T8DDJPLX Speed: Up to 480 Mb/sec Manufacturer: Apple Inc. Location ID: 0xfa200000 / 2 Current Available (mA): 500 Current Required (mA): 500 Extra Operating Current (mA): 0 Built-In: Yes Hub: Product ID: 0x2514 Vendor ID: 0x0424 (SMSC) Version: 0.03 Speed: Up to 480 Mb/sec Location ID: 0xfa100000 / 1 Current Available (mA): 500 Current Required (mA): 2 Extra Operating Current (mA): 0 Built-In: Yes USB 2.0 Hub: Product ID: 0x0101 Vendor ID: 0x1a40 (TERMINUS TECHNOLOGY INC.) Version: 1.11 Speed: Up to 480 Mb/sec Location ID: 0xfa130000 / 5 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 |
04-01-2019, 03:23 AM | #3 |
Junior Member
Join Date: Mar 2019
Posts: 3
|
from the display link support program
JMS56x Series:
Product ID: 0x8561 Vendor ID: 0x152d (JMicron Technology Corp.) Version: 1.07 Serial Number: 00A12345682E Speed: Up to 480 Mb/sec Manufacturer: JMicron Location ID: 0xfa134000 / 12 Current Available (mA): 500 Current Required (mA): 2 Extra Operating Current (mA): 0 Media: Hitachi HTS723216L9A360: Capacity: 160.04 GB (160,041,885,696 bytes) Removable Media: No BSD Name: disk1 Logical Unit: 0 Partition Map Type: MBR (Master Boot Record) S.M.A.R.T. status: Verified USB Interface: 0 Volumes: videos: Capacity: 160.04 GB (160,041,884,672 bytes) Available: 52.15 GB (52,148,461,568 bytes) Writable: Yes File System: Case-Sensitive Journaled HFS+ BSD Name: disk1s1 Mount Point: /Volumes/videos Content: Apple_HFS Volume UUID: 9D5FD643-3EA4-3706-9894-ADCB71C6BBF8 USB 2.0 Hub: Product ID: 0x0101 Vendor ID: 0x1a40 (TERMINUS TECHNOLOGY INC.) Version: 1.11 Speed: Up to 480 Mb/sec Location ID: 0xfa133000 / 10 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 USB 2.0 Hub: Product ID: 0x0101 Vendor ID: 0x1a40 (TERMINUS TECHNOLOGY INC.) Version: 1.11 Speed: Up to 480 Mb/sec Location ID: 0xfa132000 / 11 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 USB 2.0 Hub: Product ID: 0x0101 Vendor ID: 0x1a40 (TERMINUS TECHNOLOGY INC.) Version: 1.11 Speed: Up to 480 Mb/sec Location ID: 0xfa131000 / 9 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 USB Optical Mouse: Product ID: 0xc05a Vendor ID: 0x046d (Logitech Inc.) Version: 63.00 Speed: Up to 1.5 Mb/sec Manufacturer: Logitech Location ID: 0xfa131300 / 13 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 Keyboard Hub: Product ID: 0x1006 Vendor ID: 0x05ac (Apple Inc.) Version: 96.15 Serial Number: 000000000000 Speed: Up to 480 Mb/sec Manufacturer: Apple, Inc. Location ID: 0xfa120000 / 4 Current Available (mA): 500 Current Required (mA): 300 Extra Operating Current (mA): 0 Apple Keyboard: Product ID: 0x024f Vendor ID: 0x05ac (Apple Inc.) Version: 0.74 Speed: Up to 1.5 Mb/sec Manufacturer: Apple Inc. Location ID: 0xfa122000 / 14 Current Available (mA): 500 Current Required (mA): 20 Extra Operating Current (mA): 0 BRCM2046 Hub: Product ID: 0x4500 Vendor ID: 0x0a5c (Broadcom Corp.) Version: 1.00 Speed: Up to 12 Mb/sec Manufacturer: Apple Inc. Location ID: 0xfa110000 / 3 Current Available (mA): 500 Current Required (mA): 94 Extra Operating Current (mA): 0 Built-In: Yes Bluetooth USB Host Controller: Product ID: 0x8215 Vendor ID: 0x05ac (Apple Inc.) Version: 2.08 Serial Number: B88D124F7C9A Speed: Up to 12 Mb/sec Manufacturer: Apple Inc. Location ID: 0xfa111000 / 6 Current Available (mA): 500 Current Required (mA): 0 Extra Operating Current (mA): 0 Built-In: Yes USB 2.0 Bus: Host Controller Driver: AppleUSBEHCIPCI PCI Device ID: 0x1c26 PCI Revision ID: 0x0005 PCI Vendor ID: 0x8086 Hub: Product ID: 0x2514 Vendor ID: 0x0424 (SMSC) Version: 0.03 Speed: Up to 480 Mb/sec Location ID: 0xfd100000 / 1 Current Available (mA): 500 Current Required (mA): 2 Extra Operating Current (mA): 0 Built-In: Yes USB to DVI-17: Product ID: 0x0360 Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.) Version: 1.11 Serial Number: 126137 Speed: Up to 480 Mb/sec Manufacturer: DisplayLink Location ID: 0xfd140000 / 4 Current Available (mA): 500 Current Required (mA): 500 Extra Operating Current (mA): 0 IR Receiver: Product ID: 0x8242 Vendor ID: 0x05ac (Apple Inc.) Version: 0.16 Speed: Up to 1.5 Mb/sec Manufacturer: Apple Computer, Inc. Location ID: 0xfd120000 / 3 Current Available (mA): 500 Current Required (mA): 100 Extra Operating Current (mA): 0 Built-In: Yes Internal Memory Card Reader: Product ID: 0x8403 Vendor ID: 0x05ac (Apple Inc.) Version: 98.33 Serial Number: 000000009833 Speed: Up to 480 Mb/sec Manufacturer: Apple Location ID: 0xfd110000 / 2 Current Available (mA): 500 Current Required (mA): 500 Extra Operating Current (mA): 0 Built-In: Yes |
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