07-01-2014, 02:11 PM | #1 |
Junior Member
Join Date: Jul 2014
Posts: 3
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E1649Fwu used to work with ASUS Gaming Laptop
Hi folks. My USB monitor worked fine for a couple of months, until the recent firmware upgrades started in April. Now, my monitor never stays on for a few minutes without flickering and then completely going blank. The Device Manager still shows the e1649Fwu as being connected, but no display.
I've updated all firmware that I know of, including the newest from AOC dated 2 June. When upgrading to that version, the monitor stayed on for quite awhile. However, later that day when I tried using it again and it started back up with it's annoying flickering and screen going blank. Below, I pasted the DisplayLink tool error system capability check when it is working and not working. I also attached the DL tools support information logs. The 0700 file is when it was working. Is this monitored doomed to go in the garbage can??? Help! Working: Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: Driver for the Fresco Logic device is up to date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed Not working: Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: Driver for the Fresco Logic device is up to date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed |
07-01-2014, 02:52 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
The logs are showing USB connection errors. Do you get the same issue regardless of USB port that the monitor is connected to? Thanks, James |
07-02-2014, 11:19 AM | #3 |
Junior Member
Join Date: Jul 2014
Posts: 3
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Hi. Thank you for replying. I tried all USB plugs, but still the same issue. I usually only use one of the USB plugs connected to the monitor, but I have also tried with both of them plugged in with no improvement. I have a USB mouse and headset that never disconnects when the monitor goes blank.
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07-02-2014, 11:48 AM | #4 |
Junior Member
Join Date: Jul 2014
Posts: 3
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Also, the windows that I had open on the USB monitor are still there, even though the monitor has a black screen. They only come back to my main desktop when I unplug the monitor.
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