11-20-2019, 12:45 AM | #1 |
Junior Member
Join Date: Nov 2019
Posts: 2
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Surface Pro X - Graphics SQ1 Adreno 685
Hi,
Has anyone successfully installed displaylink on a Surface Pro X? When trying to install, displaylink fails with the graphics card install and rolls back. Trying to install for a client who uses Toshiba Dynadocks Thanks, Steve. |
11-20-2019, 07:34 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Steve,
You need to use the INF in the Arm64 folder, not the EXE. https://www.displaylink.com/downloads/file?id=1475 Alternatively, depending on product you connect, it would get a driver from Windows Update. Regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
11-21-2019, 10:00 PM | #3 |
Junior Member
Join Date: Nov 2019
Posts: 2
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Awesome - thank you. I'll try that.
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11-22-2019, 09:04 AM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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You're welcome,
Please do let us know how it works for you/them. We started distributed the driver when the first Windows 10 on Snapdragon came up. But, as we've not had much feedback, I haven't prioritised new development for them. I think the Surface Pro X may change that, hopefully. True all day connected computing is a very attractive proposal! Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
07-22-2021, 12:51 PM | #5 |
Junior Member
Join Date: Jul 2021
Posts: 1
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How to install the INF package downloaded
Hi ,
I am using a Surface Pro X SQ2 and I have downloaded the package given in the link, but i am unable to install or update my driver from that. Could you please guide on how to install it. Thanks |
07-28-2021, 10:13 AM | #6 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
@freddyremoteuser downloads for newest drivers are available here: https://www.displaylink.com/downloads/corporate - the one posted by Alban is an older one. I have send you a separate email with the install instructions. Cheers, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
04-09-2023, 07:07 PM | #7 |
Junior Member
Join Date: Apr 2023
Posts: 1
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Just got a Surface X
Help set DisplayLink driver/software for Surface X SQ2 - I downloaded the corporate driver - now how to install it?
Thanks |
04-18-2023, 10:51 AM | #8 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Once you have download the package and you extracted it you navigate to ARM64 and select and hold (or right-click) the INF files in this folder. A shortcut menu will appear - then select Install.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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