Can 2 monitors run stable with these?

The_Silent_One · 12-06-2011, 10:57 PM

We have been running 2 usb to hdmi adapters for about 6 months on 2 Acer 23" widescreens while also using the laptop screen as a 3rd monitor.

The experience has not been smooth. at all.

The screens flicker and sometimes both go out.

Sometimes one screen goes out and stays out and will not come back until a restart.

We have tried 2-3 different powered USB ports.

We have uninstalled logmein.

We have updated the displaylink software multiple times and are currently running 6.1

We are using hdmi cables from Costco.

We tried another heavier hdmi cable on one of them.

We have updated the nvidia drivers

We have disabled the nvidia device driver

We have tried 1 monitor on hdmi and 1 on USB. hdmi one loses signal. changed cable to heavier, still happens.

We are a bit frustrated!!!

Nvidia GeForce GT 540M - 8.17.12.7533

Intel - 8.15.10.2509

USB to HDMI - 6.1.32700.0

Would love for any legitimately helpful suggestions.

Wim · 12-07-2011, 01:10 PM

Hi

When the screens go off, does the screen disappear from the PC? Can you gather and post the log files immediately after this happens as it will give a clue as to what the software thought happened.

Log file gathering instructions are here: http://kb.displaylink.com/269

Thanks

Wim

12-06-2011, 10:57 PM	#1
The_Silent_One Junior Member Join Date: Dec 2011 Posts: 1	Can 2 monitors run stable with these? We have been running 2 usb to hdmi adapters for about 6 months on 2 Acer 23" widescreens while also using the laptop screen as a 3rd monitor. The experience has not been smooth. at all. The screens flicker and sometimes both go out. Sometimes one screen goes out and stays out and will not come back until a restart. We have tried 2-3 different powered USB ports. We have uninstalled logmein. We have updated the displaylink software multiple times and are currently running 6.1 We are using hdmi cables from Costco. We tried another heavier hdmi cable on one of them. We have updated the nvidia drivers We have disabled the nvidia device driver We have tried 1 monitor on hdmi and 1 on USB. hdmi one loses signal. changed cable to heavier, still happens. We are a bit frustrated!!! Nvidia GeForce GT 540M - 8.17.12.7533 Intel - 8.15.10.2509 USB to HDMI - 6.1.32700.0 Would love for any legitimately helpful suggestions. Last edited by The_Silent_One; 12-06-2011 at 10:58 PM. Reason: missed something

12-07-2011, 01:10 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi When the screens go off, does the screen disappear from the PC? Can you gather and post the log files immediately after this happens as it will give a clue as to what the software thought happened. Log file gathering instructions are here: http://kb.displaylink.com/269 Thanks Wim