Should I be able to use ezAir on this notebook PC?

johnealbert · 10-04-2012, 07:15 PM

http://www.johnealbert.com/dellnotebook.png

I have had NP with my other PC a DELL Inpiron All-In-One as suggested below.Hello John

Thanks for contacting us.

We have a few suggestions which might help solve the issue –

1. If the Display link program is installed correctly and is showing in your programs list (you should see Display link core software and Display link graphics)
2. If there is no Display link in the list you can download the latest version software from the following link - http://www.displaylink.com/support/downloads.php
3. If both programs are installed and are showing on the list we suggest restarting the program service –

Plug in the PC Dongle.

1. START  right click on COMPUTER  MANAGE
2. Double click on Services and Applications3. Double click on Services
4. Choose Display Link Manager from the list
5. Click on RESTART the service

If the issue continues please specify what causes the crash exactly, and if possible please provide us with your computer’s logfile so we can review this further.

Sincerely

Jonathan Chen |Technical Support | EZAir Wireless
TOLL FREE USA 1.877.99.EZAIR | UK 0808-189-0430 | DE 0800-180-2592

johnealbert · 10-04-2012, 07:18 PM

http://www.johnealbert.com/dellnotebook.png

I have had NP with my other PC a DELL Inpiron All-In-One as suggested below.Hello John

Thanks for contacting us.

We have a few suggestions which might help solve the issue –

1. If the Display link program is installed correctly and is showing in your programs list (you should see Display link core software and Display link graphics)
2. If there is no Display link in the list you can download the latest version software from the following link - http://www.displaylink.com/support/downloads.php
3. If both programs are installed and are showing on the list we suggest restarting the program service –

Plug in the PC Dongle.

1. START  right click on COMPUTER  MANAGE
2. Double click on Services and Applications3. Double click on Services
4. Choose Display Link Manager from the list
5. Click on RESTART the service

If the issue continues please specify what causes the crash exactly, and if possible please provide us with your computer’s logfile so we can review this further.

Sincerely

Jonathan Chen |Technical Support | EZAir Wireless
TOLL FREE USA 1.877.99.EZAIR | UK 0808-189-0430 | DE 0800-180-2592

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10-04-2012, 07:15 PM	#1
johnealbert Junior Member Join Date: Oct 2012 Posts: 2	Should I be able to use ezAir on this notebook PC? http://www.johnealbert.com/dellnotebook.png I have had NP with my other PC a DELL Inpiron All-In-One as suggested below.Hello John Thanks for contacting us. We have a few suggestions which might help solve the issue – 1. If the Display link program is installed correctly and is showing in your programs list (you should see Display link core software and Display link graphics) 2. If there is no Display link in the list you can download the latest version software from the following link - http://www.displaylink.com/support/downloads.php 3. If both programs are installed and are showing on the list we suggest restarting the program service – Plug in the PC Dongle. 1. START  right click on COMPUTER  MANAGE 2. Double click on Services and Applications3. Double click on Services 4. Choose Display Link Manager from the list 5. Click on RESTART the service If the issue continues please specify what causes the crash exactly, and if possible please provide us with your computer’s logfile so we can review this further. Sincerely Jonathan Chen \|Technical Support \| EZAir Wireless TOLL FREE USA 1.877.99.EZAIR \| UK 0808-189-0430 \| DE 0800-180-2592 Last edited by johnealbert; 10-04-2012 at 07:18 PM.

10-04-2012, 07:18 PM	#2
johnealbert Junior Member Join Date: Oct 2012 Posts: 2	Should I be able to use ezAir on this notebook PC? http://www.johnealbert.com/dellnotebook.png I have had NP with my other PC a DELL Inpiron All-In-One as suggested below.Hello John Thanks for contacting us. We have a few suggestions which might help solve the issue – 1. If the Display link program is installed correctly and is showing in your programs list (you should see Display link core software and Display link graphics) 2. If there is no Display link in the list you can download the latest version software from the following link - http://www.displaylink.com/support/downloads.php 3. If both programs are installed and are showing on the list we suggest restarting the program service – Plug in the PC Dongle. 1. START  right click on COMPUTER  MANAGE 2. Double click on Services and Applications3. Double click on Services 4. Choose Display Link Manager from the list 5. Click on RESTART the service If the issue continues please specify what causes the crash exactly, and if possible please provide us with your computer’s logfile so we can review this further. Sincerely Jonathan Chen \|Technical Support \| EZAir Wireless TOLL FREE USA 1.877.99.EZAIR \| UK 0808-189-0430 \| DE 0800-180-2592 Posting Rules You may post new threads You may post replies You may post attachments You may edit your posts -------------------------------------------------------------------------------- BB code is On Smilies are On [IMG] code is On HTML code is Off -------------------------------------------------------------------------------- Forum Rules