Audio pauses when starting Lync screen sharing

mskovrinskie · 04-30-2013, 04:23 PM

On my Asus Zenbook Prime Touch (Win8 x64) with latest HD4000 Intel drivers (9.18.10.3071) and DisplayLink 7.2, my call audio and microphone stop working for 10-20 seconds whenever I start screen sharing in Lync 2013. After the pause, audio works as expected, but this is disruptive for my phone calls.

Removing the DisplayLink drivers resolves the problem with Lync.

Wim · 05-01-2013, 12:06 PM

Are you using wired Ethernet on the dock? If so, I think it is is the same problem as in this thread:

http://displaylink.org/forum/showthread.php?t=61587

Wim

mskovrinskie · 05-01-2013, 03:31 PM

The problem was happening docked and undocked, wired Ethernet and wireless.

I removed the 7.2 drivers, rebooted reinstalled, and now the problem isn't happening with Lync (so far). Seems flaky.

04-30-2013, 04:23 PM	#1
mskovrinskie Junior Member Join Date: Mar 2013 Posts: 9	Audio pauses when starting Lync screen sharing On my Asus Zenbook Prime Touch (Win8 x64) with latest HD4000 Intel drivers (9.18.10.3071) and DisplayLink 7.2, my call audio and microphone stop working for 10-20 seconds whenever I start screen sharing in Lync 2013. After the pause, audio works as expected, but this is disruptive for my phone calls. Removing the DisplayLink drivers resolves the problem with Lync.

05-01-2013, 12:06 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Are you using wired Ethernet on the dock? If so, I think it is is the same problem as in this thread: http://displaylink.org/forum/showthread.php?t=61587 Wim

05-01-2013, 03:31 PM	#3
mskovrinskie Junior Member Join Date: Mar 2013 Posts: 9	The problem was happening docked and undocked, wired Ethernet and wireless. I removed the 7.2 drivers, rebooted reinstalled, and now the problem isn't happening with Lync (so far). Seems flaky.