Win 8.1 and ext hard drive on toshiba dynadock

theo2708 · 10-24-2013, 06:44 PM

Hi .

all working well on win 8. updated to 8.1 pre installed latest drivers . however ext hard drive on usb 2 or 3 occasionally toggles off and on again and eventually usb device malfunction comes up. all other dynadock functionality working fine. installed, cleaned and re-installed. same problem. On Acer m series mulitouch

any help please ?

Theo

Wim · 10-25-2013, 10:47 AM

This sounds like a USB issue and outside DisplayLink. However there is a firmware update for the USB 3.0 VIA hub in the dynadock to upgrade it to version 9.82. Look for "Firmware Upgrade" under "Drivers and Upgrades". I know this did help improve compatibility with the USB 3.0 hub and Windows 8.

http://support.toshiba.com/support/m...eeText=3286829

Wim

theo2708 · 10-25-2013, 05:59 PM

thanks will try the upgrade

10-24-2013, 06:44 PM	#1
theo2708 Junior Member Join Date: Oct 2013 Posts: 2	Win 8.1 and ext hard drive on toshiba dynadock Hi . all working well on win 8. updated to 8.1 pre installed latest drivers . however ext hard drive on usb 2 or 3 occasionally toggles off and on again and eventually usb device malfunction comes up. all other dynadock functionality working fine. installed, cleaned and re-installed. same problem. On Acer m series mulitouch any help please ? Theo Last edited by theo2708; 10-24-2013 at 06:56 PM.

10-25-2013, 05:59 PM	#3
theo2708 Junior Member Join Date: Oct 2013 Posts: 2	firmware thanks will try the upgrade

10-25-2013, 10:47 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This sounds like a USB issue and outside DisplayLink. However there is a firmware update for the USB 3.0 VIA hub in the dynadock to upgrade it to version 9.82. Look for "Firmware Upgrade" under "Drivers and Upgrades". I know this did help improve compatibility with the USB 3.0 hub and Windows 8. http://support.toshiba.com/support/m...eeText=3286829 Wim