Renesas Update

[KBL]

Hi,

I have found a problem with the Renesas USB 3.0 controller as detected by the Debug Tool.
However, when I visit the recommended link http://kb.displaylink.com/315 the resulting file to update the Renesas USB Controller does not appear to be working. http://www.station-drivers.com/page/renesas.htm.

Can someone point me in the right direction where I can find the required update files please?

Many thanks,

KBL

[JamesH]

Hi,

Yes it appears that the station-drivers site is down.

For the uPD720201-uPD720202:
http://drivers.softpedia.com/get/MOT...er-30230.shtml

For the uPD720200-uPD720200A:
http://drivers.softpedia.com/get/Oth...er-21320.shtml

Thanks,
James

[KBL]

Excellent James, many thanks.
I am away from home for a couple of days, but will check it out as soon as I get back.

Although, that Softpedia is a minefield to navigate through. lol

[KBL]

Ok, have managed to try out both of those update files and neither update the Renesas USB Controller Driver, it always stays the same.

Have attached a log to see if it sheds any light on the matter.

KBL

[KBL]

This is so annoying, everytime I do it, same result, even after uninstalling and removing all references from the registry.

[JamesH]

Hi,

Just asked about this.

It seems that with some versions of the driver an upgrade won't work.

You'll need to remove the driver - from device manager ensuring that you check the "Delete the driver software for this device" box. Then install the newer driver and all should be well.

Thanks,
James

[KBL]

Hi James,

I have tried that a few times, with the same result.

I have noticed something that I think may be causing the problem though....

The driver that the new update is trying to replace is version 2.01.032 replaced with 2.1.36.0.
However, I have noticed that the current driver installed is 2.0.32.0. I therefore assume that as the expected driver is not present it is not completely the correct update.

I will now try to update 2.0.32.0 with 2.01.032 before trying the final update.

Fingers crossed.

KBL



Well this is puzzling, I can't find any reference to 2.01.032 online really.

[KBL]

Nope, I can't find v2.01.032 anywhere. Weird.

I have emailed Renesas Europe with a link to this thread.
Fingers crossed.

[KBL]

Ok, some progress has been made.

I have managed to update to v2.1.28.0

But get a strange error when trying to update to v2.1.36.0

See attached.

Edit: Another step closer... v2.1.36.0 installed, but get device error when plugging in transmitter.

I got the drivers here..

http://www.usb3-drivers.com/download...ws7-64bit.html


I think I may have solved the detection problem as well.
Because the USB transmitter for the WPCTVPRO does not fit into the USB port due to the shape of the Vaio, I am using an extension cable. I think that the cable would need to be a high speed one wouldn't it? Although, when I plug it into the USB 2.0 port it still is not detected, but have ordered a USB 3.0 cable and will test it.

[KBL]

Ok, USB 3 cable tested.
There is a change so far as the transmitter is now detected and flashes, but the system compatibility check still says it is not installed.