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02-16-2014, 09:15 PM
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#1 |
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Junior Member
Join Date: Feb 2014
Posts: 5
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Re Install To Use Second Screen
Hi guys I hope some one can help. I have a USB monitor adaptor Im using a laptop with windows 8 Ive installed the latest software from the website and all works fine untill I reboot then the screen does not come out of sleep mode. I have two monitors and have tried them both. If I then delete the soft ware and re install all works fine until I switch it off.. Please help
 Regards Mike |
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02-17-2014, 12:04 AM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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02-17-2014, 07:25 AM
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#3 |
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Junior Member
Join Date: Feb 2014
Posts: 5
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Debug File
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02-18-2014, 09:33 PM
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#4 |
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Junior Member
Join Date: Feb 2014
Posts: 5
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Any news guys??????
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02-27-2014, 09:32 PM
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#5 |
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Junior Member
Join Date: Feb 2014
Posts: 5
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Still Waiting
Any idea?????
A reply would be nice |
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02-28-2014, 04:59 PM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
At the point you resume from sleep are there any errors against the device in device manager? Does this happen on other USB ports on your notebook? Thanks, James |
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Hybrid Mode
