Dell 3.0 docking station

Stevie_B · 07-28-2014, 01:47 AM

Hello,
can my dell 3.0 docking station be used on a dell desktop Dimension 8150 ?

i have installed the drivers and software but can't seem to get it to work through USB. Running windows 7.

thank you

Steve

JamesH · 07-30-2014, 01:53 PM

Hi,

Yes assuming you are running Windows?

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James

07-28-2014, 01:47 AM	#1
Stevie_B Junior Member Join Date: Jul 2014 Posts: 2	Dell 3.0 docking station Hello, can my dell 3.0 docking station be used on a dell desktop Dimension 8150 ? i have installed the drivers and software but can't seem to get it to work through USB. Running windows 7. thank you Steve

07-30-2014, 01:53 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Yes assuming you are running Windows? As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop. Thanks, James