USB 2.0 UGA adapter in Windows 8.1 no longer working

patlar · 12-07-2015, 09:17 AM

Hi,

Installed my Display Adapter USB 2.0 UGA last week and got it working fine then. Worked from home on Friday so I had to detach everything to bring the laptop with me and now when I attached all cables again when I back in the office, the 3rd monitor attached to the USB display adapter are showing only when and flickers when the mouse pointer is moved to it (can't see the pointer itself).

I have updated the drivers (uninstalled and reinstalled, version 7.9.630.0 installed) for the adapter, updated graphics drivers for my graphics chip (Intel HD Graphics 3000), but no luck in solving the problem.

Checked the PID (accordig to http://support.displaylink.com/knowl...all-or-i-g#pid) and this is what I see under "Hardware IDs":
USB\VID_17E9&PID_019E&REV_0102
USB\VID_17E9&PID_019E

What else to do? How do I solve this problem?

12-07-2015, 09:17 AM	#1
patlar Junior Member Join Date: Dec 2015 Posts: 4	USB 2.0 UGA adapter in Windows 8.1 no longer working Hi, Installed my Display Adapter USB 2.0 UGA last week and got it working fine then. Worked from home on Friday so I had to detach everything to bring the laptop with me and now when I attached all cables again when I back in the office, the 3rd monitor attached to the USB display adapter are showing only when and flickers when the mouse pointer is moved to it (can't see the pointer itself). I have updated the drivers (uninstalled and reinstalled, version 7.9.630.0 installed) for the adapter, updated graphics drivers for my graphics chip (Intel HD Graphics 3000), but no luck in solving the problem. Checked the PID (accordig to http://support.displaylink.com/knowl...all-or-i-g#pid) and this is what I see under "Hardware IDs": USB\VID_17E9&PID_019E&REV_0102 USB\VID_17E9&PID_019E What else to do? How do I solve this problem? Last edited by patlar; 12-07-2015 at 01:25 PM.