Monitors sleep too way soon

pellenbogen · 04-04-2016, 11:44 PM

I have a one year old Toshiba Satellite S55t with windows 10. I have two external monitors connected. One is an HDMI and the other is a VGA with a USB adapter. I have display link 7.9.1488.0 installed. I set power options to "High Performance" and to "never" turn of display when plugged in. Monitors consistently shut down after 1-2 minutes of no activity.

Any Ideas?

AlbanRampon · 04-05-2016, 11:31 AM

Hello,

Unfortunately, this has nothing to do with DisplayLink technology or drivers. We don't have any feature like this. This is a Windows feature.

On top of low power settings, I'd advise you look at the screensaver settings.

Kind regards,
Alban

04-04-2016, 11:44 PM	#1
pellenbogen Junior Member Join Date: Apr 2016 Posts: 1	Monitors sleep too way soon I have a one year old Toshiba Satellite S55t with windows 10. I have two external monitors connected. One is an HDMI and the other is a VGA with a USB adapter. I have display link 7.9.1488.0 installed. I set power options to "High Performance" and to "never" turn of display when plugged in. Monitors consistently shut down after 1-2 minutes of no activity. Any Ideas?

04-05-2016, 11:31 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, Unfortunately, this has nothing to do with DisplayLink technology or drivers. We don't have any feature like this. This is a Windows feature. On top of low power settings, I'd advise you look at the screensaver settings. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution