Windows 10 anniversary erased displaylink

AlbanRampon · 10-05-2016, 05:48 PM

Bonsoir,

Unfortunately the Windows message is a bit misleading.
The older version of the driver was removed on purpose because it wasn't required anymore...
During the upgrade to a new Windows 10 version, what happens is the new OS is installed and then the content/drivers are migrated to the new OS.
The older driver was removed, but the new one was transparently installed by Windows Update. That's why, if you go to Device Manager, you will see 8.0.762 installed in your Graphics Adapters

The DisplayLink network adapter does not exist in Network_Statistics.txt but it exists in the Device Manager and you also stated seeing NCM.
This tells me the network adapter creation was blocked.

I would recommend you reinstall DisplayLink drivers making sure you don't have an anti-virus interfering with network adapter creation. Some endpoint protection software do this block but usually don't say anything!
To do this, you can use our cleaner and then either replug/install 8.0M2 from the setup.exe.

Kind regards,
Alban

Viking42 · 10-06-2016, 05:26 AM

Hello,

thanks your for your answer,
I did a cleanup with the tool and installed 8.0M2 without issue

But still
None of my two display will use my laptop' Nvidia graphical chipset ingame and both display will remain using the inbuilt Intel graphical chipset. This worked correcty before the anniversary update
If i connect directly my screens to the laptop, bypassing the docking station, the displays will switch correctly from Intel inbuilt chip to Nvidia graphical chipset when needed

10-05-2016, 05:48 PM	#1
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Bonsoir, Unfortunately the Windows message is a bit misleading. The older version of the driver was removed on purpose because it wasn't required anymore... During the upgrade to a new Windows 10 version, what happens is the new OS is installed and then the content/drivers are migrated to the new OS. The older driver was removed, but the new one was transparently installed by Windows Update. That's why, if you go to Device Manager, you will see 8.0.762 installed in your Graphics Adapters The DisplayLink network adapter does not exist in Network_Statistics.txt but it exists in the Device Manager and you also stated seeing NCM. This tells me the network adapter creation was blocked. I would recommend you reinstall DisplayLink drivers making sure you don't have an anti-virus interfering with network adapter creation. Some endpoint protection software do this block but usually don't say anything! To do this, you can use our cleaner and then either replug/install 8.0M2 from the setup.exe. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

10-06-2016, 05:26 AM	#2
Viking42 Junior Member Join Date: Sep 2016 Posts: 3	Hello, thanks your for your answer, I did a cleanup with the tool and installed 8.0M2 without issue But still None of my two display will use my laptop' Nvidia graphical chipset ingame and both display will remain using the inbuilt Intel graphical chipset. This worked correcty before the anniversary update If i connect directly my screens to the laptop, bypassing the docking station, the displays will switch correctly from Intel inbuilt chip to Nvidia graphical chipset when needed