MacOs - HP Z27U Screens, extension not working

dansouthall · 07-28-2021, 09:00 AM

I have 2x Z27U screens with built in USB-C dock... the screens appear on my Mac as one screen, cannot split them... so they show the same content.
When using a Windows PC they work fine as two separate screens.
I've installed DisplayLink Software too... but no luck.

KatarzynaCzaja · 07-28-2021, 10:04 AM

Hello,

What is the dock's model and brand?

Also can you send a screenshot of the Arrangement tab in Display settings?

Best regards,
Katarzyna

07-28-2021, 09:00 AM	#1
dansouthall Junior Member Join Date: Jul 2021 Posts: 1	MacOs - HP Z27U Screens, extension not working I have 2x Z27U screens with built in USB-C dock... the screens appear on my Mac as one screen, cannot split them... so they show the same content. When using a Windows PC they work fine as two separate screens. I've installed DisplayLink Software too... but no luck.

07-28-2021, 10:04 AM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, What is the dock's model and brand? Also can you send a screenshot of the Arrangement tab in Display settings? Best regards, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution