Logitech C930E no longer connecting to MacBook Pro via the TT-DC002A docking station.

[fred.egerer@gmail.com]

Good Afternoon.

I have a 13 in MacBook Pro 2022 running Sequoia 15.3.2. I have a TT-DC002A docking station. When I try and connect my Logitech Webcam C930e it no longer connects to the actual system when using the Mac. I use it in clamshell mode so I cannot use the MacBooks camera in the layout I have on my desk. This worked until a week ago? When I connect directly to the MacBook it works. Any ideas or any help appreciated.
thank you

Fred

[mjaroch]

Hello Fred,

Thank you for contacting us.

Firstly, please ensure that you have connection permission allowed on your Mac.
Also, please confirm that other devices (e.g. a flash drive) work appropriately while being connected through the same port in a docking station.

[fred.egerer@gmail.com]

Originally Posted by mjaroch

Hello Fred,

Thank you for contacting us.

Firstly, please ensure that you have connection permission allowed on your Mac.
Also, please confirm that other devices (e.g. a flash drive) work appropriately while being connected through the same port in a docking station.

it does not appear that the drive is recognized either. Where are settings for connection permission?

[mjaroch]

Hello Fred,

Please follow this steps: System Settings - Privacy & security - Scroll down and change "Allow accessories to connect" to "Always" and please check it again.