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Old 02-04-2026, 09:01 AM   #1
SteffiMuehl
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Default Sanzang Master 10 in 1 stopped working

Hello Everybody,

i do have a problem - i also answered within an old chat. but i figured i will post it here as well. Please let me know how to fix it.
I have the Sanzang Master 10 in 1 mutifunctional docking station since dezember. Model: TP10.

It was working fine till today. Now i can't find the device and no display.
My mouse and charger is plugged into the docking station and those are working.

The privacy settings and recording is on and and i also allow the device.

Please send some help

Thanks in advance!
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Old 02-04-2026, 02:40 PM   #2
Szymon
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Hi SteffiMuehl,

Could you please follow this article: https://support.displaylink.com/know...to-displaylink and send problem description with logs to: technical-enquiries@synaptics.com?

Regards,
Szymon
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Old 02-05-2026, 09:39 AM   #3
SteffiMuehl
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Dear Szymon,

just sent the mail

Greetings
SteffiMuehl
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Old 02-05-2026, 09:49 AM   #4
Geir
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Quote:
Originally Posted by SteffiMuehl View Post
Dear Szymon,

just sent the mail

Greetings
SteffiMuehl
Me too, ran the program and sent the zip file. Hoping for a solution in the near future
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Old 02-06-2026, 02:36 AM   #5
calimt
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Angry Same Issue

Working this morning and now it is not. Have not updated (since this morning). Please post fix asap. I need to this monitor for work.
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Old 02-09-2026, 07:54 AM   #6
Szymon
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Could you please provide more details describing what the problem is?

Regards,
Szymon
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Old 02-10-2026, 01:15 PM   #7
SteffiMuehl
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Dear Szymon - i still haven't got any answer!! Could you please help me fix the problem! My docking station is not even two months old! I do want to use it.

Thanks!!

Greetings,
SteffiMuehl
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Old 02-11-2026, 02:34 PM   #8
mmf0301
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I'm having the same issue. Any update? It's not recognizing the two additional monitors. I've installed the drive on my MacBook Air M4. Please advise. Otherwise, I will have to return this dock and it will be the second one from Plugable that I've returned for not working.
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Old Yesterday, 02:34 PM   #9
Szymon
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Hi mmf0301,

Could you please provide more details about your case?

Regards,
Szymon
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Old Yesterday, 03:44 PM   #10
SteffiMuehl
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Dear Szymon,

Could you please at least answer about the current status??

THanks!

Greetings


Quote:
Originally Posted by Szymon View Post
Hi mmf0301,

Could you please provide more details about your case?

Regards,
Szymon
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