![]() |
|
|||||||
![]() |
|
|
Thread Tools | Search this Thread | Display Modes |
|
|
#1 |
|
Junior Member
Join Date: Feb 2026
Posts: 1
|
Dear Support Team,
I am encountering a critical issue where DisplayLink Manager does not recognize my DisplayLink device under the following environment: Mac: MacBook Air (M3, Apple Silicon) OS: macOS Tahoe 26.3 DisplayLink Manager: Version 15.0.0 (build 22) Device: Anker 564 USB-C Dock (DisplayLink-enabled) DisplayLink Manager continuously displays: "Please connect your DisplayLink device" However, the Anker 564 dock is physically connected and is clearly recognized by macOS at the hardware level. In System Information → USB, the device appears correctly. This confirms that macOS detects the USB device, but DisplayLink Manager fails to bind to it. During troubleshooting, I noticed that the DisplayLink system extension does not appear to be properly registered. When executing: systemextensionsctl list the DisplayLink extension is not listed at all. I have already: Enabled DisplayLink in Login Items Enabled and approved all required system extensions in System Settings Completely uninstalled and reinstalled DisplayLink Manager Rebooted multiple times Despite these steps, the system extension never registers. Given that: The hardware (Anker 564) is detected by macOS The system extension is not registered DisplayLink Manager cannot attach to the device I suspect either a compatibility issue with macOS Tahoe 26.3 or a problem with the installer failing to properly register the system extension on Apple Silicon (M3). Could you please clarify: Whether DisplayLink Manager 15.0.0 (build 22) officially supports macOS Tahoe 26.3 Whether there are known compatibility issues with the Anker 564 on M3 devices How to manually register or force-load the DisplayLink system extension Whether a beta or patched version is available For your reference, I have also attached the collected diagnostic logs to this email. This system is part of my daily workflow, so I would greatly appreciate your guidance. Best regards, |
|
|
|
|
|
#2 |
|
DisplayLink Tech Support
Join Date: Feb 2010
Posts: 260
|
Hi TaiN,
Anker 564 USB-C Dock is NOT a DisplayLink enabled device. Regards, Szymon |
|
|
|
![]() |
|
|