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07-31-2013, 06:52 AM | #1 |
Junior Member
Join Date: Jul 2013
Posts: 4
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How to upgrade firmware in multiple devices
I have two identical DisplayLink devices, one per location.
I noticed that at the last install of the new software, the device then attached got a firmware update, and all is working fine. I am not in the other location, and when I plugged it in there was no firmware update -- it just turned on but WITOUT audio (audio always worked). I presumed a firmware update would fix it, but whenever I launch the install program I get some message saying that I already have the latest version of the software installed. Great, that's true, but not the latest firmware (on this device). Please help. |
07-31-2013, 08:56 AM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you uninstall and then reinstall the DisplayLink software and then connect the dock that isn't updating? If this doesn't help please gather and attach the logs - information on how can be found here: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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