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09-07-2023, 06:00 AM | #1 |
Junior Member
Join Date: Sep 2023
Posts: 1
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Installation Failed 13.5.1
Hi team, i have been asked to contact software manufacturer on failed installation. I have been trying multiple times but still could not proceed. I managed to install on my M1 Macbook bro but not on my macbook air. Please advise. I have followed all the steps but couldn't not locate the installer under privacy.
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09-07-2023, 07:46 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello, it is rare but if you do not see the options mentioned in our FAQ then please create a new temporary user account (or use an existing additional user account). Then install the driver there and once installed you can log into your original account and delete the temporary account. The driver will not get deleted with the temp account so you should be able to use it as usual.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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