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01-26-2021, 11:11 PM | #1 |
Junior Member
Join Date: Jan 2021
Posts: 1
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QGeem Crash during Zoom
The docking station does fine until I use Zoom and then it goes off and back on many times. Today it completely knocked me off and I was just participating, not doing a broadcast which I do often. I downloaded the support tool and created a log. Can you please take a look and tell me how to fix this? Thank you
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01-29-2021, 04:34 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
I believe it would be beneficial for you to try our 10.1 Alpha as we have made improvements in this area relevant to your configuration. Would you please remove your 10.0 driver, install 10.1 Alpha and let me know if that improves the behaviour? You can get the 10.1 Alpha from https://www.displaylink.com/downloads/file?d=325 Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
02-03-2021, 08:45 AM | #3 |
Junior Member
Join Date: Jan 2021
Posts: 1
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Hi i do several Zoom meeting a day. When it crashes. It is usually one of two things. The WIFI is unstable or for some reason I may have been online to long and all crap that sneaks in under wire. Between each meeting I shutdown my computer completely and restarts it. Whenever I do that I never have any problem. When I don't almost 100 percent of the time something goes wrong. I run several meeting a day at 30 minute intervals and this works for me.
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