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04-09-2013, 11:44 AM | #1 |
Junior Member
Join Date: Apr 2013
Posts: 7
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All external monitors turn off with any Nvidia driver after 307.45
I've got a Lenovo W530 with K1000m video card running Windows 8, fully updated. When I attempt to use any Nvidia graphics driver after 307.45 my external monitors (USB, Displayport, and VGA) all turn off whenever the computer is turned on, resumes from sleep, or the monitors themselves even go to sleep. With 307.45 or earlier, this problem does not occur. Running the latest version of displaylink, tried reinstalling both displaylink and Nvidia drivers numerous times.
Is there a fix in the works for this issue? |
05-09-2013, 05:18 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi
Please post the logs from your system as described here: http://www.displaylink.com/support/ticket.php?id=269 To clarify are you saying that the DP & VGA monitors are directly connected to the notebook? Thanks, James |
05-10-2013, 01:57 PM | #3 | |
Junior Member
Join Date: Apr 2013
Posts: 7
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Quote:
I've done as you asked with the support tool. Given that these are logs from my system I'd prefer to send them to you in a direct message if that's possible. Thanks! And yes, I have an external monitor connected to the DP and the VGA out on my laptop in addition to the usb monitors. I have two USB monitors hooked up right now, but it seems to do it with either one or two. Thank you for your reply! |
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05-10-2013, 10:54 PM | #4 | |
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Join Date: Jan 2012
Posts: 1,523
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Quote:
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05-20-2013, 03:11 PM | #5 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Are you still getting this issue? We are trying to reproduce this in house - to help us match the system you have can you PM me the system information details that the debug tool gathers? Thanks, James Last edited by JamesH; 05-28-2013 at 05:27 PM. |
05-22-2013, 05:54 PM | #6 |
Junior Member
Join Date: Apr 2013
Posts: 7
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EDIT: Below is no longer the full truth, still a serious problem. See next message:
----------------- After completely uninstalling the displaylink and updating to the latest version and updating to the latest nvidia version, the problem finally seems to be gone! I'd tried this before about a month ago, so something has clearly changed in the interim. Thank you! Last edited by ctenorman@gmail.com; 05-22-2013 at 06:34 PM. Reason: New Information |
05-09-2013, 10:07 PM | #7 |
Junior Member
Join Date: Mar 2013
Posts: 13
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Try Driver Fusion for uninstall
First uninstall DisplayLink and NVidia using the builtin uninstall programs. The run Driver Fusion to get rid of all the NVidia remnants. Then try reinstalling.
YMMV, this may not work. |
05-10-2013, 01:59 PM | #8 | |
Junior Member
Join Date: Apr 2013
Posts: 7
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Quote:
Thank you for the suggestion, I appreciate it! |
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