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07-05-2012, 08:28 PM
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#1 |
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Junior Member
Join Date: Jul 2012
Posts: 7
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Display Link not waking up LCD display
Have multiple installs. Customer has 2 27" Asus VE276Q monitors.
Dell XPS 8300 w/Nvidia, using Digital outputs. Primary LCD "wakes up" from monitor sleep (set in Windows 7), 2nd LCD does not come back to life, button cannot turn on or off, have to pull plug to get LCD to work (2nd LCD to the right of Primary LCD (main)). Asus sent 2nd LCD, same issue, so it's not the monitor. OWC sent new DisplayLink adapter, same issue, no fix. Customer upset, who to call, what to do, why is this happening, how to get resolved? |
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07-05-2012, 09:57 PM
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#2 |
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Junior Member
Join Date: Mar 2012
Posts: 13
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This sounds somewhat close to the problems I have when turning on the PC with nVidia and DisplayLink monitors attached. Weird thing happen, but only with driver 6.3. Did you try using driver 6.2? Works with mine...
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07-05-2012, 10:06 PM
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#3 |
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Junior Member
Join Date: Jul 2012
Posts: 7
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Where do I d/l the 6.2?
Link for previous version?
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07-05-2012, 10:29 PM
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#4 |
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Junior Member
Join Date: Mar 2012
Posts: 13
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07-09-2012, 03:04 PM
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#5 |
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Junior Member
Join Date: Jul 2012
Posts: 7
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This worked!
This 'rollback' of the software/driver worked.
Is it going to be resolved for future releases? THank you for the help. 
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07-12-2012, 03:54 PM
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#6 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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V7.0 should hopefully solve this issue aswell, now on our download page:
http://www.displaylink.com/support/downloads.php Wim |
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Hybrid Mode
