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#1 |
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Junior Member
Join Date: Jan 2013
Posts: 7
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Win 8, new Acer i7 computer with HD 4000 integrated graphics, but I am not using the integrated graphics. I have a NVIDIA GT 520 installed with the latest drivers with two screens on it. I followed instructions for uninstalling and installing latest 7.1 drivers.
My screen in black. The device is sending a signal. In fact, Windows recognizes the display and I can change the resolution (confirmed on the displays menus). Windows even reports the correct brand and model number for the display. However, there is no image. It's just a black screen. I confirmed there is only the one display adapter listed in Device Manager. The USB to Video device also appears in the Device Manager. I tried it with two monitors, different brands, different native resolutions. My computer has USB 3.0 and 2.0 ports, but I am using the 2.0 ports only. Log attached. |
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#2 |
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Junior Member
Join Date: Jan 2013
Posts: 7
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One interesting point. Even though the driver I installed was 7.1M0, if I look at the Sabrent USB-DH88 in Device Manager, the driver is listed as 7.0.43526.0 with a date of 11/20/2012. When I try to install 7.1M0 again, it says the software is up to date.
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#3 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi
Can you try upgrading your graphics driver to the latest http://www.nvidia.co.uk/object/win8-...driver-uk.html ? Let me know if the issue persists afterwards. Thanks, James |
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#4 |
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Junior Member
Join Date: Jan 2013
Posts: 7
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Did that. Uninstalled DisplayLink. Rebooted. Reinstalled. Same thing.
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#5 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Are you able to try a different video cable? Regards, James |
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#6 |
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Junior Member
Join Date: Jan 2013
Posts: 7
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