White Box on Desktop with Dynadock

Hello,

I just recently installed thePA3927U-1PRP dynadock U3.0 Driver version 7.03M on a Windows 8 system (64 bit).

Whenever my laptop goes to sleep, a white box appears in the top left corner of the desktop upon wakeup.

When I disable the DisplayLink service and reboot the PC, the problem goes away.

How can I prevent this white box from occurring?

It appears some other users are having an issue at http://forums.computers.toshiba-euro...ssageID=277842

Just upgraded to 7.1 M0, same issue.

[Wim]

I have heard about this on a small number of GPUs and certain driver versions. I think there is a bug we expose in the primary graphics driver when we are installed, as we use the GPU for some 3D effects.

Have you got the latest GPU driver installed?

Wim

There was a newer driver for my Intel HD 4000 GPU, I upgraded it and it did not resolve the white box after wakeup issue.

Heres a screenshot.

[rbrown]

Any update on this issue. We have same issue, White box appear after sleeping laptop when the displaylink drivers are installed.

Have latest drivers and Intel HD 4000 Graphics

[WinNetAdmin]

Dell SuperSpeed USB 3.0 Docking Station
Samsung NP900X4D-A03CA notebook with Intel HD 4000 graphics
Windows 8 Pro 64-bit

I'm using the latest graphics driver from Intel and the latest Display Link driver. All Windows updates are installed.

Problem happens after the display turns off for power saving. When the display comes back on there is a white box at the top left of the desktop (not the tile screen). The box is not clickable and nothing makes it go away except a restart. The box shows up on both the notebook display and the external monitor and it shows up even if the dock is not connected. If I use msconfig to disable the Display Link Manager the problem does not happen, but then it will not display to external monitor so that doesn't help me. I have tried disabling other startup services and apps but found nothing that made the problem go away.

It seems that Display Link does not play well with Intel HD 4000. Is there a solution?

[Wim]

Originally Posted by WinNetAdmin

Dell SuperSpeed USB 3.0 Docking Station
Samsung NP900X4D-A03CA notebook with Intel HD 4000 graphics
Windows 8 Pro 64-bit

I'm using the latest graphics driver from Intel and the latest Display Link driver. All Windows updates are installed.

Problem happens after the display turns off for power saving. When the display comes back on there is a white box at the top left of the desktop (not the tile screen). The box is not clickable and nothing makes it go away except a restart. The box shows up on both the notebook display and the external monitor and it shows up even if the dock is not connected. If I use msconfig to disable the Display Link Manager the problem does not happen, but then it will not display to external monitor so that doesn't help me. I have tried disabling other startup services and apps but found nothing that made the problem go away.

It seems that Display Link does not play well with Intel HD 4000. Is there a solution?

This looks like the same problem that is covered in this thread, so merged.

Wim

Hi,

I see a fix exists for MSI users, but no such app for us Samsung folks. Any ideas on what we could try?

[ChouPigu]

Originally Posted by afail

Hi,

I see a fix exists for MSI users, but no such app for us Samsung folks. Any ideas on what we could try?

I would like to second a solution for Samsungs. This happens on my wife's NP900X3C.