Macbook hangs waking from sleep with 10.6.3

Adrock · 04-19-2010, 10:08 PM

I have a Macbook Pro running 10.6.3-

When my second monitor is connected, my computer hangs when waking from sleep EVERY TIME.

I contacted support 2 weeks ago. No word yet on a fix..?

When will DisplayLink support 10.6.3?? It is unusable with the latest Mac OS update.

Islanti · 04-21-2010, 03:37 PM

I also see my machine fail to wake from sleep.

My proceedure:

Disconnect DisplayLink and Displayport -> DVI attached monitor.
Wait for Mac desktop to refresh / recover to normal (windows on ext. monitors are moved to MacBook Pro display).
Close lid.
Open laptop later. Frequently laptop won't respond and has to be power cycled.

MCV · 04-26-2010, 01:46 PM

Now I have this problem too but it didn't start until in installed the 1.6 beta 2 driver.

MCV · 04-27-2010, 01:53 AM

Reinstalled 1.6 beta 1 and the problem is gone...

Carlo · 04-27-2010, 08:56 AM

MCV can you please send us the logs created with beta2 right after the issue has happened?

Please use the tool at http://www.displaylink.com/support/ask_question.php

Thank you,
Carlo

MCV · 04-27-2010, 01:29 PM

Do you want system.log or CrashReporter logs? Or both?

04-19-2010, 10:08 PM	#1
Adrock Junior Member Join Date: Apr 2010 Posts: 1	Macbook hangs waking from sleep with 10.6.3 I have a Macbook Pro running 10.6.3- When my second monitor is connected, my computer hangs when waking from sleep EVERY TIME. I contacted support 2 weeks ago. No word yet on a fix..? When will DisplayLink support 10.6.3?? It is unusable with the latest Mac OS update.

04-21-2010, 03:37 PM	#2
Islanti Junior Member Join Date: Aug 2009 Posts: 6	I also see my machine fail to wake from sleep. My proceedure: Disconnect DisplayLink and Displayport -> DVI attached monitor. Wait for Mac desktop to refresh / recover to normal (windows on ext. monitors are moved to MacBook Pro display). Close lid. Open laptop later. Frequently laptop won't respond and has to be power cycled.

04-26-2010, 01:46 PM	#3
MCV Member Join Date: Dec 2009 Posts: 51	Now I have this problem too but it didn't start until in installed the 1.6 beta 2 driver. __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+

04-27-2010, 01:53 AM	#4
MCV Member Join Date: Dec 2009 Posts: 51	Reinstalled 1.6 beta 1 and the problem is gone... __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+

04-27-2010, 01:29 PM	#6
MCV Member Join Date: Dec 2009 Posts: 51	Do you want system.log or CrashReporter logs? Or both? __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+

04-27-2010, 08:56 AM	#5
Carlo Mac Team Join Date: Feb 2009 Posts: 606	MCV can you please send us the logs created with beta2 right after the issue has happened? Please use the tool at http://www.displaylink.com/support/ask_question.php Thank you, Carlo