e1649Fwu - screen keeps flashing

janapetersone · 09-18-2014, 05:04 PM

Hi there,

I recently bought e1649Fwu and have a laptop that does not have a disk drive so could not install the CD that came with it. My screen keeps flashing like crazy and it is impossible to do any work on my laptop with e1649Fwu attached. Please help!

Thanks
Jana

JamesH · 09-19-2014, 08:47 AM

Hi,

This could be power related.

Please check you have both ends of the USB 'Y' cable connected to to USB ports on your notebook.

If that doesn't help the please ensure your have 7.6 M2 software installed:
http://www.displaylink.com/support/sla.php?fileid=124

Thanks,
James

09-18-2014, 05:04 PM	#1
janapetersone Junior Member Join Date: Sep 2014 Posts: 1	e1649Fwu - screen keeps flashing Hi there, I recently bought e1649Fwu and have a laptop that does not have a disk drive so could not install the CD that came with it. My screen keeps flashing like crazy and it is impossible to do any work on my laptop with e1649Fwu attached. Please help! Thanks Jana

09-19-2014, 08:47 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, This could be power related. Please check you have both ends of the USB 'Y' cable connected to to USB ports on your notebook. If that doesn't help the please ensure your have 7.6 M2 software installed: http://www.displaylink.com/support/sla.php?fileid=124 Thanks, James