problems with win10 and Dell D3000

Andrea Dal Maso · 10-19-2015, 02:21 PM

Hi all,
i have installed Windows 10 on my Dell Precision M3800 with Dell D3000 station.
all is working fine until i install DisplaLink 7.9 (M0 or M2 has the same behaviour).
after installing and rebooting Windows 10 goes into Automatic Repair and the only way out from the boot looping is to chosse a system restore point before the sw installation.
tried to apply all available patches, but even this has no success.
any suggestion?

WorthyD · 10-19-2015, 03:06 PM

I have a Dell XPS15 and experiencing the exact same issue. We did two clean builds on my machine and it didn't resolve the issue. My options were to switch back to 8.1 or not use the dock. It's been sitting in a filing cabinet for about two weeks.

JamesH · 10-23-2015, 01:14 PM

Hi,

I haven't seen this but is there anyway that when this happens you can boot into safe mode so we can get the DisplayLink logs?

Thanks,
James

JamesH · 10-23-2015, 01:22 PM

Hi,

Just checked and this may be an issue with Bitlocker.

Please install 7.9 M3 and the latest Windows Updates.

Thanks,
James

WorthyD · 10-23-2015, 03:34 PM

Yeah, I had Bitlocker enabled (company policy). My personal Surface Pro 1 with Win 10 has not had any problems. I wasn't able to get into Safe mode when trying to get back into the machine.

I'll give 7.9 M3 a try next week when I get to a good stopping point with work. I'll follow up afterwards.

Thanks for following up on this!

Andrea Dal Maso · 11-02-2015, 10:42 AM

hello,
i have no bitlocker enabled.
tried with 7.9.M3 release.
same behaviour. now i am back in windows 8.1, but i tried the upgrade to win10 after the upgrade of the display link sw.
win10 fails after the drivers installation phase boot.

while installing win10 from scratch all os good, unteil i install the display link driver. when asked to attach the docking win 10 goes in page fault and reboot.
after this, no way to make it boot, even unplugging the docking.

10-19-2015, 02:21 PM	#1
Andrea Dal Maso Junior Member Join Date: Oct 2015 Posts: 3	problems with win10 and Dell D3000 Hi all, i have installed Windows 10 on my Dell Precision M3800 with Dell D3000 station. all is working fine until i install DisplaLink 7.9 (M0 or M2 has the same behaviour). after installing and rebooting Windows 10 goes into Automatic Repair and the only way out from the boot looping is to chosse a system restore point before the sw installation. tried to apply all available patches, but even this has no success. any suggestion?

10-19-2015, 03:06 PM	#2
WorthyD Junior Member Join Date: Oct 2015 Posts: 2	I have a Dell XPS15 and experiencing the exact same issue. We did two clean builds on my machine and it didn't resolve the issue. My options were to switch back to 8.1 or not use the dock. It's been sitting in a filing cabinet for about two weeks.

10-23-2015, 01:14 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I haven't seen this but is there anyway that when this happens you can boot into safe mode so we can get the DisplayLink logs? Thanks, James

10-23-2015, 01:22 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Just checked and this may be an issue with Bitlocker. Please install 7.9 M3 and the latest Windows Updates. Thanks, James

10-23-2015, 03:34 PM	#5
WorthyD Junior Member Join Date: Oct 2015 Posts: 2	Yeah, I had Bitlocker enabled (company policy). My personal Surface Pro 1 with Win 10 has not had any problems. I wasn't able to get into Safe mode when trying to get back into the machine. I'll give 7.9 M3 a try next week when I get to a good stopping point with work. I'll follow up afterwards. Thanks for following up on this!

11-02-2015, 10:42 AM	#6
Andrea Dal Maso Junior Member Join Date: Oct 2015 Posts: 3	hello, i have no bitlocker enabled. tried with 7.9.M3 release. same behaviour. now i am back in windows 8.1, but i tried the upgrade to win10 after the upgrade of the display link sw. win10 fails after the drivers installation phase boot. while installing win10 from scratch all os good, unteil i install the display link driver. when asked to attach the docking win 10 goes in page fault and reboot. after this, no way to make it boot, even unplugging the docking.