Displaylink ceases to work in 10.13.4

[sheafoley]

Just updated to 10.13.4 (beta) and my display link has ceased to work.

I have uninstalled and re-installed the latest version.

It seems that my monitor recognizes a signal (as it doesn't go to sleep) but it is not getting picture nor does it show in the 'arrangement' tab for my display preferences.

If anyone has any insight, it would be greatly appreciated.

Thanks,

[rd123]

Same problem here. Also tried un and re-installing without luck.

[dizash]

Originally Posted by rd123

Same problem here. Also tried un and re-installing without luck.

Same problem here too. Interestingly enough, if I take a screen shot (cmd+shift+4) the screen shot of the displylink connected monitor shows the screen as it's supposed to. I only see that in the screen shot. Otherwise the. screen is solid lime green - a new problem, not like any I've had before. Also none of the tricks that have previously worked helped (like force quitting displaylink user agent or displaylink manager in activity monitor, etc).

[Carlo]

Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Carlo

[mmoney13]

I am having the same Yellow Screens issue with 10.13.4 Beta.

My machine is a MacBook Pro 13” 2017
3.5GHz Intel Core i7
16GB Ram
Intel Iris Plus Graphics 650 1536MB

2 Monitors are LG 43” 4K

Using the USB-c Targus Dual 4K Port Replicator

[GaryK]

Hi,

I've got the same problem on 10.13.4 beta. I initially had a yellow screen and cursor. Now there's just nothing - that second screen isn't being recognised.

Please help!

[dizash]

Originally Posted by Carlo

Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Carlo

Oops forgot to give you the detials:

MacBookAir5,2 (mid-2012)
MacOS 10.13.4 (17E139j)
Intel Core i7 - 2GHz
8GB DDR3 - 1600MHz
Diamond USB3 to DVI
External Displays:
I run 2 external displays in clamshell mode (1 via the Thunderbolt/Display Port and 1 via the Displaylink adapter mentioned above)
The problem is duplicated when I switch connections to the displays - so the same problem no matter which display is connected to the DisplayLink Unit - Connected with DVI or DVI to HDMI adapter.
Monitors
Acer K272HL - 27"
Asus VP279 - 27"
Both set to 1920 x 1080 @ 60 Hz

No previous problems this significant with these monitors or the other 2 Samsung 24" (different models) at my office. Usually the worst case was looking here to find there was a beta or force quitting Display Link Manager and/or User Agent in Activity Monitor. Thanks

[rterblanche]

Having the same issues on a Macbook Pro.

Had to uninstall Displaylink drivers to not go insane.

Would love to maybe get access to the beta displaylink drivers or I will have to roll back. Going to be a bit of a pain because I don't have a time machine backup

[toastido]

Originally Posted by Carlo

Hi we see both issues: yellowish screen with mouse pointer and screen not added to the layout. We also see a number of problems on the internal screen, alt mode screens and Thunderbolt screens.

We are investigating, if you can please do share details of your Mac model and screen configuration.

Carlo

Carlo,

Have you been able to make any headway in getting this issue fixed? I submitted my DisplayLink Info via the submission tool, but if you need it somewhere else I can submit it there, too.

[WhatsUpInTheSky37]

I have a iMac 27. The two monitors to my left and right are being handled by the two thunderbolt ports on the back and a Apple piece of hardware. My USB Displaylink adapter is not working like everyone else's. I figured I would give the stats incase it helps.

Hardware Overview:

Model Name: iMac
Model Identifier: iMac17,1
Processor Name: Intel Core i7
Processor Speed: 4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 32 GB
Boot ROM Version: IM171.0148.B00
SMC Version (system): 2.34f2

-Display Tab

Chipset Model: AMD Radeon R9 M395X
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Dynamic, Max): 4096 MB
Vendor: AMD (0x1002)
Device ID: 0x6920
Revision ID: 0x0000
ROM Revision: 113-C905AA-799
VBIOS Version: 113-C905A0-007
EFI Driver Version: 01.00.799
Metal: Supported, feature set macOS GPUFamily1 v3

Displays:
iMac:
Display Type: Built-In Retina LCD
Resolution: 5120 x 2880 Retina
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: No

EM32TS:
Resolution: 1366 x 768 (WSGA - Wide eXtended Graphics Array)
UI Looks like: 1366 x 768 @ 60 Hz
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Display Serial Number: 10EE230100001
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No

DX-40L261A12:
Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
UI Looks like: 1920 x 1080 (1080p FHD - Full High Definition)
Framebuffer Depth: 30-Bit Color (ARGB2101010)
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No
Television: Yes

--- Here is the DisplayLink being seen by the USB..

Targus USB3 SV2K HDMI Adapter:

Product ID: 0x4361
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 31.08
Serial Number: 15003288
Speed: Up to 5 Gb/sec
Manufacturer: DisplayLink
Location ID: 0x14700000 / 4
Current Available (mA): 900
Current Required (mA): 504
Extra Operating Current (mA): 0