MacBook Pro (16-inch, 2019) Not Compatable?

HWT JV · 01-30-2020, 06:18 PM

I just purchased a new MacBook Pro 16-inch, 2019 and when I connect to the DisplayLink, the keyboard and Mouse work, but the monitors do not. Has anyone tested the new Macs?

JakubDabrowski · 02-07-2020, 11:28 AM

Hello,

Thank you for getting in touch with us on this case.

There should be no issue with a MacBook Pro (2019) to work correctly with DisplayLink.

I would recommend to download our new beta version app that supports macOS 10.15 Catalina
Here is the link: https://www.displaylink.com/downloads/file?id=1498

If you will face any issues after installing the driver feel free to contact us again either on forum or by following the last link in my signature.

Best regards,
Jakub

Bonellicious · 02-25-2020, 07:33 AM

Has anyone fixed this? Even with the Beta (0.2 Beta) nothing is happening, i have a new icon in the top bar which apparently does not do anything. The monitor does not work and in the video recording section in the privacy settings, i have no chance to add displayLink.
Am i supposed to throw my MB169B+ in the trash for a software issue?!

dmeash · 03-02-2020, 03:46 PM

Just purchased 16" 2019 MBP. Updated drivers to Beta, verified that Plugable DisplayLink hub is detected and all looks normal there. Help?

dmeash · 03-02-2020, 07:51 PM

Success! Uninstalled all old DisplayLink drivers, reboot. Install new Beta drivers, reboot. Launch new "DisplayLink Manager" icon in LaunchPad, Follow link to Security/Privacy to enable ScreenRecording, press QUIT when prompted, finish setting up DisplayLink manager in screen recording. Launch DisplayLink Manager again from LaunchPad. New icon appers on top menu bar. Dual displaylink displays now working along with Macbook screen.

Bonellicious · 03-11-2020, 07:23 PM

Quote:

Originally Posted by dmeash

Follow link to Security/Privacy to enable ScreenRecording, press QUIT when prompted, finish setting up DisplayLink manager in screen recording.

Sorry dmeash, what do you meaen by that? my displaylink manager doesnt ask me anything, it just starts. but themonitor still doesnt work..

01-30-2020, 06:18 PM	#1
HWT JV Junior Member Join Date: Jan 2020 Posts: 1	MacBook Pro (16-inch, 2019) Not Compatable? I just purchased a new MacBook Pro 16-inch, 2019 and when I connect to the DisplayLink, the keyboard and Mouse work, but the monitors do not. Has anyone tested the new Macs?

02-07-2020, 11:28 AM	#2
JakubDabrowski DisplayLink Tech Support Join Date: Jan 2020 Location: Katowice, Poland Posts: 268	Hello, Thank you for getting in touch with us on this case. There should be no issue with a MacBook Pro (2019) to work correctly with DisplayLink. I would recommend to download our new beta version app that supports macOS 10.15 Catalina Here is the link: https://www.displaylink.com/downloads/file?id=1498 If you will face any issues after installing the driver feel free to contact us again either on forum or by following the last link in my signature. Best regards, Jakub __________________ Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

02-25-2020, 07:33 AM	#3
Bonellicious Junior Member Join Date: Feb 2020 Posts: 5	any news about this? Has anyone fixed this? Even with the Beta (0.2 Beta) nothing is happening, i have a new icon in the top bar which apparently does not do anything. The monitor does not work and in the video recording section in the privacy settings, i have no chance to add displayLink. Am i supposed to throw my MB169B+ in the trash for a software issue?!

03-02-2020, 03:46 PM	#4
dmeash Junior Member Join Date: Mar 2020 Posts: 2	Confirmed - same issue... any resolutions yet? Just purchased 16" 2019 MBP. Updated drivers to Beta, verified that Plugable DisplayLink hub is detected and all looks normal there. Help?

03-02-2020, 07:51 PM	#5
dmeash Junior Member Join Date: Mar 2020 Posts: 2	Success! Uninstalled all old DisplayLink drivers, reboot. Install new Beta drivers, reboot. Launch new "DisplayLink Manager" icon in LaunchPad, Follow link to Security/Privacy to enable ScreenRecording, press QUIT when prompted, finish setting up DisplayLink manager in screen recording. Launch DisplayLink Manager again from LaunchPad. New icon appers on top menu bar. Dual displaylink displays now working along with Macbook screen.