Screen Record Permission with Intune

[Keallach]

I have a bit of a weird one. I am trying to deploy DisplayLink to my organization. I have created a privacy preferences policy to allow a standard user to turn on the screen & system audio recording permission. That seems to be working, but DisplayLink doesn't seem to see that the setting is turned on. It is stuck in an endless loop of asking for permission, reopening the software, and asking for permission again. Does anyone have any insight into what could be going on?

Screenshot 2025-11-14 at 10.45.55 AM.jpg

[rboerner]

Originally Posted by Keallach

I have a bit of a weird one. I am trying to deploy DisplayLink to my organization. I have created a privacy preferences policy to allow a standard user to turn on the screen & system audio recording permission. That seems to be working, but DisplayLink doesn't seem to see that the setting is turned on. It is stuck in an endless loop of asking for permission, reopening the software, and asking for permission again. Does anyone have any insight into what could be going on?

Attachment 4613

If you have not done so already, I would suggest reporting the issue to DisplayLink directly --> https://support.displaylink.com/know...to-displaylink

[Keallach]

Originally Posted by rboerner

If you have not done so already, I would suggest reporting the issue to DisplayLink directly --> https://support.displaylink.com/know...to-displaylink

I have tried to email support and I have not heard anything back. This is a last ditch effort because I cannot seem to find the solution online.

[Szymon]

Hi Keallach,

I'm sorry no one reached so far. I was trying to identify your ticket without success. Would you guide me when exactly did you send it, or any keyword to search so I can locate it?

Regards,
Szymon