Macbook M4 Tahoe 26.1 | Displaylink driver not detected, monitors not detected.

[rhk1017]

Hi,

Displaylink is not functioning with my Macbook M4 Pro and monitors are not displaying video. Prior MacOS releases worked.

I have an Asus monitor connecting to an Anker DL7400 dock via displayport.

The dock says "driver not detected", the anker software also does not see any active video connections.

I have run the cleaner tool, re-installed, restarted both the dock and laptop, tried different cables, and I have a case open with Anker.

I can upload the DisplayLink Support Tool data but the filesize is too large for this site.

I am seeing a lot of similar issues with Tahoe but am looking for any guidance on how I can go about resolving this issue.

Thanks.

[Szymon]

Hi rhk1017,

Did you install the latest driver version from here?
https://www.synaptics.com/products/d...ownloads/macos

Regards,
Szymon

[Richpo]

I have exactly the same problem. 2 of my monitors are mirroring even though the settings are not set for mirrored.

Originally Posted by rhk1017

Hi,

Displaylink is not functioning with my Macbook M4 Pro and monitors are not displaying video. Prior MacOS releases worked.

I have an Asus monitor connecting to an Anker DL7400 dock via displayport.

The dock says "driver not detected", the anker software also does not see any active video connections.

I have run the cleaner tool, re-installed, restarted both the dock and laptop, tried different cables, and I have a case open with Anker.

I can upload the DisplayLink Support Tool data but the filesize is too large for this site.

I am seeing a lot of similar issues with Tahoe but am looking for any guidance on how I can go about resolving this issue.

Thanks.

[Szymon]

Hi Richpo,

What is your Mac, dock brand & model? Are you on the latest version of DisplayLink SW for macOS?
https://www.synaptics.com/products/d...ownloads/macos

Regards,
Szymon

[smarlayne]

Hello I have the same issue since installing Tahoe (26.2) on my Macbook pro - using a startech.com doc with it any help appreciated

[truthorjester]

Hey, I'm having the same issue, M4 Pro, Tahoe 26.1, updated to new SW and getting message to connect Display Link device.

[Szymon]

Hi smarlayne and truthorjester,

Thank you for your feedback. It would be really helpful if you reported your case following this FAQ:
https://support.displaylink.com/know...to-displaylink

Regards
Szymon

[smarlayne]

look forward to hearing from you