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#1 |
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Junior Member
Join Date: Feb 2026
Posts: 1
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Apple M4 Max - Tahoe 26.1 - DisplayLink Manager 15.0.0 -
The dock was recognized, "approved" to macos to enable, then I can use some of the USB accessories, like it's a USB hub, but the attached displays are not recognized. Tried: - restarting the computer - restarting the hub (power button, plug) - restarting the monitors - plugging / unplugging the monitors one-by-one (worked one time, not consistent) - just waiting When I docked this morning, I just couldn't get anything working through the hub. Then now 4 hours in, the attached monitors just POP - came on simultaneously - working exactly as I'd have expected when I tried all the procedure above. What the heck is going on? USB 3.1 Bus: Location ID: 0x01000000 Connection Type: Built-in Driver: AppleT8132USBXHCI USB2.1 Hub: Location ID: 0x01100000 Connection Type: Removable Manufacturer: GenesysLogic Serial Number: Not Provided Link Speed: 480 Mb/s USB Vendor ID: 0x05e3 USB Product ID: 0x0610 USB Product Version: 0x7730 USB2.0 Hub: Location ID: 0x01110000 Connection Type: Removable Manufacturer: VIA Labs, Inc. Serial Number: 000000000 Link Speed: 480 Mb/s USB Vendor ID: 0x2109 USB Product ID: 0x2817 USB Product Version: 0x0693 USB2.0 Hub: Location ID: 0x01112000 Connection Type: Non-removable Manufacturer: VIA Labs, Inc. Serial Number: 000000000 Link Speed: 480 Mb/s USB Vendor ID: 0x2109 USB Product ID: 0x4817 USB Product Version: 0x0693 Insta360 Link 2: Location ID: 0x01112100 Connection Type: Removable Manufacturer: Insta360 Serial Number: Not Provided Link Speed: 480 Mb/s USB Vendor ID: 0x2e1a USB Product ID: 0x4c04 USB Product Version: 0x0200 Stream Deck MK.2: Location ID: 0x01112200 Connection Type: Removable Manufacturer: Elgato Serial Number: A00SA3272KDKKN Link Speed: 480 Mb/s USB Vendor ID: 0x0fd9 USB Product ID: 0x0080 USB Product Version: 0x0440 Power Allocated: 2.5 W (500 mA) Stage V2: Location ID: 0x01112400 Connection Type: Removable Manufacturer: ACTIONS Serial Number: ㉕捤稰眷㕳愳㤷湲 Link Speed: 12 Mb/s USB Vendor ID: 0x041e USB Product ID: 0x3273 USB Product Version: 0x0100 Power Allocated: 1.5 W (300 mA) Generic Billboard Device: Location ID: 0x01111000 Connection Type: Removable Manufacturer: Fresco Logic, Inc Serial Number: Not Provided Link Speed: 12 Mb/s USB Vendor ID: 0x1d5c USB Product ID: 0x7102 USB Product Version: 0x0100 USB Storage: Location ID: 0x01113000 Connection Type: Removable Manufacturer: Generic Serial Number: 000000002957 Link Speed: 480 Mb/s USB Vendor ID: 0x05e3 USB Product ID: 0x0764 USB Product Version: 0x2957 Power Allocated: 2.5 W (500 mA) USB 10/100/1G/2.5G LAN: Location ID: 0x01114000 Connection Type: Removable Manufacturer: Realtek Serial Number: 401000001 Link Speed: 480 Mb/s USB Vendor ID: 0x0bda USB Product ID: 0x8156 USB Product Version: 0x3104 Power Allocated: 1 W (200 mA) UG69PD10 Docking: Location ID: 0x01120000 Connection Type: Removable Manufacturer: DisplayLink Serial Number: 4310338105208 Link Speed: 480 Mb/s USB Vendor ID: 0x17e9 USB Product ID: 0x6000 USB Product Version: 0x3487 UG69PD10 Docking: Location ID: 0x01130000 Connection Type: Removable Manufacturer: DisplayLink Serial Number: 4310338105209 Link Speed: 480 Mb/s USB Vendor ID: 0x17e9 USB Product ID: 0x6000 USB Product Version: 0x3487 |
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#2 |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 260
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Hi BigBlkTrux,
Based on your description it sounds like a potential HW problem with the dock. Are you able to test the same dock with another Mac or PC? PS. I moved your post to a dedicated thread. Regards, Szymon |
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