Loud audio 'pop' from DL3900 during restarts

mhinrichs · 02-06-2014, 03:43 AM

OS is Windows 8.1, PC is Yoga2Pro.
DL Dock is Diamond Multimedia DL3900.

I have speakers attached to the headphone port. They work great.
However on shutdown or restarts the dock creates extremely loud pops on the audio output, they are so strong I fear they will damage my speakers.
Does anybody else have this with a DL3900 device?
Drivers are up to date of course.

JamesH · 02-06-2014, 04:15 PM

Hi,

I haven't heard of this myself but I'm reaching out to the manufacturer about this issue.

With the dock attached please attach the output from this tool:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

02-06-2014, 03:43 AM	#1
mhinrichs Junior Member Join Date: Feb 2014 Posts: 1	Loud audio 'pop' from DL3900 during restarts OS is Windows 8.1, PC is Yoga2Pro. DL Dock is Diamond Multimedia DL3900. I have speakers attached to the headphone port. They work great. However on shutdown or restarts the dock creates extremely loud pops on the audio output, they are so strong I fear they will damage my speakers. Does anybody else have this with a DL3900 device? Drivers are up to date of course.

02-06-2014, 04:15 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I haven't heard of this myself but I'm reaching out to the manufacturer about this issue. With the dock attached please attach the output from this tool: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James