Screens freeze using Dell XPS13, Windows 8.1

Richard · 09-18-2014, 02:16 AM

The XPS is connected using the right USB with the supplied cables. I have two monitors connected and several times during the day they both freeze. The laptop still functions and I need to disconnect the USB and reconnect to get them working again. Dump attached.

JamesH · 09-18-2014, 01:52 PM

Hi,

Does this happen on all USB ports on your notebook?

Thanks,
James

Richard · 09-25-2014, 09:54 PM

I have changed to the other USB port ( on the left) and will keep you posted.

09-18-2014, 01:52 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Does this happen on all USB ports on your notebook? Thanks, James

09-25-2014, 09:54 PM	#3
Richard Junior Member Join Date: Sep 2014 Posts: 2	I have changed to the other USB port ( on the left) and will keep you posted.