DisplayLink crashes constantly

shibumioz · 09-22-2014, 08:15 AM

DisplayLink on USB2 functions for a short period of time and then stops resulting in my third monitor being unavailable. Downloaded and installed beta software, screen displayed for 30 seconds and then blanked out. Issue has been happening for months and months. Has any one had similar issues and has there been a solution. I'm at my wits end.

JamesH · 09-22-2014, 10:12 AM

Hi,

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James

09-22-2014, 08:15 AM	#1
shibumioz Junior Member Join Date: Sep 2014 Location: Lithgow, NSW, Australia Posts: 1	DisplayLink crashes constantly DisplayLink on USB2 functions for a short period of time and then stops resulting in my third monitor being unavailable. Downloaded and installed beta software, screen displayed for 30 seconds and then blanked out. Issue has been happening for months and months. Has any one had similar issues and has there been a solution. I'm at my wits end.

09-22-2014, 10:12 AM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, As soon as the issue is seen please attach the output of this tool: http://www.displaylink.com/support/ticket.php?id=269 Once downloaded, please run it and select "Gather Support Information" When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop. Thanks, James