dlkmd 6.3M1 causing BSODs

meridian · 08-18-2012, 08:32 AM

Hi

I am using the latest stable driver 6.3M1 and getting a number of BSODs caused by the dlkmd driver.

The windbg !analyze -v is pasted below:

6: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880154f3d12, The address that the exception occurred at
Arg3: fffff8800f771d28, Exception Record Address
Arg4: fffff8800f771590, Context Record Address

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 000007ff`fffd3018). Type ".hh dbgerr001" for detail
s
PEB is paged out (Peb.Ldr = 000007ff`fffd3018). Type ".hh dbgerr001" for detail
s

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced me
mory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
dlkmd+19d12
fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0

EXCEPTION_RECORD: fffff8800f771d28 -- (.exr 0xfffff8800f771d28)
ExceptionAddress: fffff880154f3d12 (dlkmd+0x0000000000019d12)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT: fffff8800f771590 -- (.cxr 0xfffff8800f771590)
rax=0000000000000000 rbx=fffffa800a3bf000 rcx=2e6d671177960000
rdx=00000000000000a0 rsi=fffffa800a3bf000 rdi=0000000000000000
rip=fffff880154f3d12 rsp=fffff8800f771f60 rbp=0000000000000001
r8=0000000000000065 r9=0000000000000000 r10=0000000000000000
r11=fffff8800f771f50 r12=0000000000000000 r13=fffff8801552e9a0
r14=fffff88015523110 r15=fffff8801552e8c0
iopl=0 nv up ei ng nz ac pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010293
dlkmd+0x19d12:
fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0 ds:002b:00000000`000
00000=????????????????
Resetting default scope

DEFAULT_BUCKET_ID: NULL_DEREFERENCE

PROCESS_NAME: csrss.exe

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory
at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000000000000000

READ_ADDRESS: 0000000000000000

FOLLOWUP_IP:
dlkmd+19d12
fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0

BUGCHECK_STR: 0x7E

LAST_CONTROL_TRANSFER: from fffff880154eb77d to fffff880154f3d12

STACK_TEXT:
fffff880`0f771f60 fffff880`154eb77d : 00000000`00000000 fffff880`15523110 000000
00`00000003 00000000`00000002 : dlkmd+0x19d12
fffff880`0f771fe0 fffff880`074ac494 : fffffa80`0c0db000 fffff880`0f772198 fffff8
80`00000001 00000000`00000002 : dlkmd+0x1177d
fffff880`0f7720b0 fffff880`0751be2e : 00000000`00000002 fffff8a0`0b88c860 000000
00`00000000 fffffa80`0c044000 : dxgkrnl!DXGADAPTER:

diCommitVidPn+0x50
fffff880`0f7720e0 fffff880`074a4282 : 00000000`00000001 00000000`00000000 fffffa
80`0a675c90 fffff8a0`00000001 : dxgkrnl!DmmCommitVidPn+0x7ba
fffff880`0f772220 fffff880`074d13d4 : fffff8a0`0afb0101 fffff8a0`0afb3900 fffff8
a0`0af7f801 fffff8a0`00000000 : dxgkrnl!DXGADAPTER::CommitVidPn+0x546
fffff880`0f772530 fffff880`074bb67b : fffff8a0`02d09190 fffff8a0`0afb3340 000000
00`00000000 fffff8a0`0afb3950 : dxgkrnl!CommitVidPn+0x68
fffff880`0f7725d0 fffff960`0064682d : fffff900`c1ea9020 00000000`00000001 fffff8
80`0f772cd0 00000000`00000001 : dxgkrnl!DxgkCddEnable+0x166b
fffff880`0f772920 fffff960`00645ce1 : ffffffff`00000004 ffffffff`fffd7476 000000
00`00000002 00000000`00000000 : cdd!CreateAndEnableDevice+0x1e1
fffff880`0f7729b0 fffff800`039646ca : 00000000`00000000 fffffa80`0a3a7b60 000000
00`00000080 fffffa80`0c0eeb30 : cdd!PresentWorkerThread+0x975
fffff880`0f772d40 fffff800`036a2126 : fffff800`03840e80 fffffa80`0a3a7b60 fffff8
00`0384ecc0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a
fffff880`0f772d80 00000000`00000000 : fffff880`0f773000 fffff880`0f76d000 fffff8
80`0f7716b0 00000000`00000000 : nt!KiStartSystemThread+0x16

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: dlkmd+19d12

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dlkmd

IMAGE_NAME: dlkmd.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4fb31c0e

STACK_COMMAND: .cxr 0xfffff8800f771590 ; kb

FAILURE_BUCKET_ID: X64_0x7E_dlkmd+19d12

BUCKET_ID: X64_0x7E_dlkmd+19d12

Followup: MachineOwner
---------

6: kd>

meridian · 08-23-2012, 11:31 PM

Hi, any feedback on the cause and possible resolution to my BSOD issue.

Thanks
Stephen

meridian · 08-26-2012, 11:32 PM

Still waiting on feedback on this issue.

Thanks
Stephen

Wim · 08-27-2012, 05:11 PM

Can you post the log files so we can get the dmp files and load the symbols?

http://kb.displaylink.com/269

Wim

08-18-2012, 08:32 AM	#1
meridian Junior Member Join Date: Aug 2012 Posts: 3	dlkmd 6.3M1 causing BSODs Hi I am using the latest stable driver 6.3M1 and getting a number of BSODs caused by the dlkmd driver. The windbg !analyze -v is pasted below: 6: kd> !analyze -v ************************************************ *************************** * * * Bugcheck Analysis * * * ************************************************ *************************** SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff880154f3d12, The address that the exception occurred at Arg3: fffff8800f771d28, Exception Record Address Arg4: fffff8800f771590, Context Record Address Debugging Details: ------------------ PEB is paged out (Peb.Ldr = 000007ff`fffd3018). Type ".hh dbgerr001" for detail s PEB is paged out (Peb.Ldr = 000007ff`fffd3018). Type ".hh dbgerr001" for detail s EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced me mory at 0x%08lx. The memory could not be %s. FAULTING_IP: dlkmd+19d12 fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0 EXCEPTION_RECORD: fffff8800f771d28 -- (.exr 0xfffff8800f771d28) ExceptionAddress: fffff880154f3d12 (dlkmd+0x0000000000019d12) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 CONTEXT: fffff8800f771590 -- (.cxr 0xfffff8800f771590) rax=0000000000000000 rbx=fffffa800a3bf000 rcx=2e6d671177960000 rdx=00000000000000a0 rsi=fffffa800a3bf000 rdi=0000000000000000 rip=fffff880154f3d12 rsp=fffff8800f771f60 rbp=0000000000000001 r8=0000000000000065 r9=0000000000000000 r10=0000000000000000 r11=fffff8800f771f50 r12=0000000000000000 r13=fffff8801552e9a0 r14=fffff88015523110 r15=fffff8801552e8c0 iopl=0 nv up ei ng nz ac pe cy cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010293 dlkmd+0x19d12: fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0 ds:002b:00000000`000 00000=???????????????? Resetting default scope DEFAULT_BUCKET_ID: NULL_DEREFERENCE PROCESS_NAME: csrss.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 READ_ADDRESS: 0000000000000000 FOLLOWUP_IP: dlkmd+19d12 fffff880`154f3d12 48833f00 cmp qword ptr [rdi],0 BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff880154eb77d to fffff880154f3d12 STACK_TEXT: fffff880`0f771f60 fffff880`154eb77d : 00000000`00000000 fffff880`15523110 000000 00`00000003 00000000`00000002 : dlkmd+0x19d12 fffff880`0f771fe0 fffff880`074ac494 : fffffa80`0c0db000 fffff880`0f772198 fffff8 80`00000001 00000000`00000002 : dlkmd+0x1177d fffff880`0f7720b0 fffff880`0751be2e : 00000000`00000002 fffff8a0`0b88c860 000000 00`00000000 fffffa80`0c044000 : dxgkrnl!DXGADAPTER:diCommitVidPn+0x50 fffff880`0f7720e0 fffff880`074a4282 : 00000000`00000001 00000000`00000000 fffffa 80`0a675c90 fffff8a0`00000001 : dxgkrnl!DmmCommitVidPn+0x7ba fffff880`0f772220 fffff880`074d13d4 : fffff8a0`0afb0101 fffff8a0`0afb3900 fffff8 a0`0af7f801 fffff8a0`00000000 : dxgkrnl!DXGADAPTER::CommitVidPn+0x546 fffff880`0f772530 fffff880`074bb67b : fffff8a0`02d09190 fffff8a0`0afb3340 000000 00`00000000 fffff8a0`0afb3950 : dxgkrnl!CommitVidPn+0x68 fffff880`0f7725d0 fffff960`0064682d : fffff900`c1ea9020 00000000`00000001 fffff8 80`0f772cd0 00000000`00000001 : dxgkrnl!DxgkCddEnable+0x166b fffff880`0f772920 fffff960`00645ce1 : ffffffff`00000004 ffffffff`fffd7476 000000 00`00000002 00000000`00000000 : cdd!CreateAndEnableDevice+0x1e1 fffff880`0f7729b0 fffff800`039646ca : 00000000`00000000 fffffa80`0a3a7b60 000000 00`00000080 fffffa80`0c0eeb30 : cdd!PresentWorkerThread+0x975 fffff880`0f772d40 fffff800`036a2126 : fffff800`03840e80 fffffa80`0a3a7b60 fffff8 00`0384ecc0 00000000`00000246 : nt!PspSystemThreadStartup+0x5a fffff880`0f772d80 00000000`00000000 : fffff880`0f773000 fffff880`0f76d000 fffff8 80`0f7716b0 00000000`00000000 : nt!KiStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: dlkmd+19d12 FOLLOWUP_NAME: MachineOwner MODULE_NAME: dlkmd IMAGE_NAME: dlkmd.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4fb31c0e STACK_COMMAND: .cxr 0xfffff8800f771590 ; kb FAILURE_BUCKET_ID: X64_0x7E_dlkmd+19d12 BUCKET_ID: X64_0x7E_dlkmd+19d12 Followup: MachineOwner --------- 6: kd>

08-23-2012, 11:31 PM	#2
meridian Junior Member Join Date: Aug 2012 Posts: 3	Hi, any feedback on the cause and possible resolution to my BSOD issue. Thanks Stephen

08-26-2012, 11:32 PM	#3
meridian Junior Member Join Date: Aug 2012 Posts: 3	Still waiting on feedback on this issue. Thanks Stephen

08-27-2012, 05:11 PM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Can you post the log files so we can get the dmp files and load the symbols? http://kb.displaylink.com/269 Wim