Dock 3.0 - Drivers not working

Ooo · 04-23-2015, 03:24 AM

Hi,

I have been having issues with my ThinkPad USB 3.0 docking station. I have installed / uninstalled all my drivers a few times but it's not finding them.

Attached some screenshots.

Ooo · 04-30-2015, 01:12 AM

Please let me know if you require any more information,

Thank you in advance

Wim · 04-30-2015, 02:43 PM

It looks like our USB driver is not being loaded by the OS for some reason. Please clean the install by following this article:

http://kb.displaylink.com/297

Then reinstall. If that doesn't work, click on the properties of the drivers with a yellow "!" and let us know the error number.

Wim

04-30-2015, 01:12 AM	#2
Ooo Junior Member Join Date: Apr 2015 Posts: 2	Please let me know if you require any more information, Thank you in advance

04-30-2015, 02:43 PM	#3
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	It looks like our USB driver is not being loaded by the OS for some reason. Please clean the install by following this article: http://kb.displaylink.com/297 Then reinstall. If that doesn't work, click on the properties of the drivers with a yellow "!" and let us know the error number. Wim