windows 10 wrong resolution

jan · 08-03-2015, 12:31 PM

Hi,
Since my upgrade to win10 having a weird problem using my 3d monitor (connected by DisplayLink - driver v7.9).
Resolution is 1050*1680 (yep, the monitor is positioned vertically so not the classic 1680*1050...).
Turns out that windows 10 scales all resolutions to 1080*1920, which makes text reading on the screen almost impossible (checked the actual resolution using the OSD of my monitor).

In win8.1 there wasn't any problem (used the displaylink-tool - far more better than the windows-tool). Anyone any ideas?

Setup: ms surface pro3 using ms docking station, screens: Philips Brilliance 235BL + Philips LED 2205, both DVI.

Kind regards,

Jan

JamesH · 08-03-2015, 01:15 PM

Hi,

Can you try adjusting the scaling option for that monitor?

The scaling option is in Display settings (right click on your desktop to get to that).

Thanks,
James

jan · 08-03-2015, 01:41 PM

Would be a workaround, but I use RDP-connections (terminal server). Those rely on the resolution of my tablet but don't allow any scaling-options.
Only way is to adjust the resolution.

1680*1050 produces a screen with black bars on each side of the screen + screen receives a full hd-connection.
Or is 1680*1050 no longer supported?

thanks :-)

JamesH · 08-03-2015, 01:55 PM

Hi,

Only way around this is to use the 'legacy' display settings which are still available on Windows 10... just hidden (so I don't know how long they'll be around for).

You can reach them through Display settings > Advanced display settings > Display adapter properties > Advanced sizing of text and other items > Adjust resolution

Thanks,
James

jan · 08-03-2015, 03:23 PM

Hi JamesH,
Tried this before, didn't work. that's the thing that produced the black sidebars on my screen. Apperently windows only outputs full hd or nada.
Meanwhile I tried different resolutions but they all boil down to the same point: monitor receives 1080*1920 and Windows resizes the picture to whatever you select in the windows-screen " adjust resolutions".
thanks for the support

Jan

jan · 08-03-2015, 03:45 PM

OK, tried the scaling but that didn't work. Windows doesn't communicate the resolutionswitch with my displayLink...

jan · 08-03-2015, 04:47 PM

Fixed the issue. Apperently the DisplayLink doesn't like this resolution. fixed it by connecting the vertical monitor straight to the displayport of the dockingstation + connecting the other horizontal monitor on the displaylink.
So issue isn't really fixed but I can live with this :-)
thnks James

08-03-2015, 12:31 PM	#1
jan Junior Member Join Date: Aug 2015 Posts: 5	windows 10 wrong resolution Hi, Since my upgrade to win10 having a weird problem using my 3d monitor (connected by DisplayLink - driver v7.9). Resolution is 10501680 (yep, the monitor is positioned vertically so not the classic 16801050...). Turns out that windows 10 scales all resolutions to 1080*1920, which makes text reading on the screen almost impossible (checked the actual resolution using the OSD of my monitor). In win8.1 there wasn't any problem (used the displaylink-tool - far more better than the windows-tool). Anyone any ideas? Setup: ms surface pro3 using ms docking station, screens: Philips Brilliance 235BL + Philips LED 2205, both DVI. Kind regards, Jan

08-03-2015, 03:23 PM	#5
jan Junior Member Join Date: Aug 2015 Posts: 5	windows 10 wrong resolution Hi JamesH, Tried this before, didn't work. that's the thing that produced the black sidebars on my screen. Apperently windows only outputs full hd or nada. Meanwhile I tried different resolutions but they all boil down to the same point: monitor receives 1080*1920 and Windows resizes the picture to whatever you select in the windows-screen " adjust resolutions". thanks for the support Jan

08-03-2015, 01:15 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Can you try adjusting the scaling option for that monitor? The scaling option is in Display settings (right click on your desktop to get to that). Thanks, James

08-03-2015, 01:41 PM	#3
jan Junior Member Join Date: Aug 2015 Posts: 5	Would be a workaround, but I use RDP-connections (terminal server). Those rely on the resolution of my tablet but don't allow any scaling-options. Only way is to adjust the resolution. 16801050 produces a screen with black bars on each side of the screen + screen receives a full hd-connection. Or is 16801050 no longer supported? thanks :-)

08-03-2015, 01:55 PM	#4
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Only way around this is to use the 'legacy' display settings which are still available on Windows 10... just hidden (so I don't know how long they'll be around for). You can reach them through Display settings > Advanced display settings > Display adapter properties > Advanced sizing of text and other items > Adjust resolution Thanks, James

08-03-2015, 03:45 PM	#6
jan Junior Member Join Date: Aug 2015 Posts: 5	OK, tried the scaling but that didn't work. Windows doesn't communicate the resolutionswitch with my displayLink...

08-03-2015, 04:47 PM	#7
jan Junior Member Join Date: Aug 2015 Posts: 5	Fixed the issue. Apperently the DisplayLink doesn't like this resolution. fixed it by connecting the vertical monitor straight to the displayport of the dockingstation + connecting the other horizontal monitor on the displaylink. So issue isn't really fixed but I can live with this :-) thnks James