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Thread Tools | Search this Thread | Display Modes |
10-20-2015, 07:59 PM
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#1 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Ethernet problem with Win10 on Startech docking station
Hello,
I just bought a Startech docking station http://www.startech.com/fr/Cartes-Ad...vi~USB3SDOCKDD Everything works fine exept Ethernet... I have a Dell XPS13 with windows 10... and Ethernet is not working. I try everything i found on his forum (remove, clean and install again... going on device panel to install the driver etc...)) Nothing works !!! Any idea ? Regards. activtalent |
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10-21-2015, 10:21 AM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you post the logs from this tool so I can take a look: http://support.displaylink.com/knowl...to-displaylink Thanks, James |
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10-21-2015, 10:41 AM
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#3 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Hello,
I will do it as soon as i will be back home. Thank you for your help. Regards. eric |
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10-21-2015, 04:29 PM
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#4 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Hello,
I cannot download the file, it says he is infected... Regards. Eric |
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10-21-2015, 04:37 PM
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#5 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Here is the file...
Can't wait for your answer ;-) activtalent |
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10-22-2015, 04:01 PM
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#6 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
After installing the DisplayLink software can you try uninstalling the USB network driver via device manger (being sure to delete all software for it) then re-installing via device manager? Thanks, James |
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10-22-2015, 04:05 PM
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#7 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Hello,
I uninstall it... but Device manager don't find any drive rwhen i try to re-install it... where can i download it ? Regards. Eric |
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10-22-2015, 04:11 PM
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#8 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Found it.. i reinstall by searching in subdirectory from DisplayLink Core Software...
But still not working... Ethernet lights flashing a little bit a the beginning and stop... no flashing lights anymore. Eric |
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10-22-2015, 04:47 PM
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#9 |
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Junior Member
Join Date: Oct 2015
Posts: 8
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Windows says there is no Ethernet cable detected... but when i put the same cable into another laptop with an ethernet plug, it works fine...
The problem is really on the docking station... Eric |
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10-23-2015, 01:07 PM
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#10 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
I'd suggest reaching out to the manufacturer for a replacement unit. Thanks, James |
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