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02-29-2016, 04:12 PM
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#1 |
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Junior Member
Join Date: Feb 2016
Posts: 4
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dell d3000 docking station doesn't work
Hi, I have installed displaylink driver without problem in my Ubuntu 15.10.
If could be useful, my notebook is dell xps13 9530. The external monitor doesn't work. In the bottom I have attached my outputs. Why dmesg or lsusb commands don't discover displaylink? Could anyone help me pls? Moreover the driver seems to be correctly installed, in fact using <systemctl status displaylink.service> Code:
● displaylink.service - DisplayLink Manager Service
Loaded: loaded (/lib/systemd/system/displaylink.service; enabled; vendor preset: enabled)
Active: active (running) since lun 2016-02-29 15:27:57 CET; 1h 32min ago
Process: 3276 ExecStartPre=/sbin/modprobe evdi (code=exited, status=0/SUCCESS)
Main PID: 3281 (DisplayLinkMana)
CGroup: /system.slice/displaylink.service
└─3281 /usr/lib/displaylink/DisplayLinkManager
feb 29 15:27:57 juri-XPS-13-9350 systemd[1]: Starting DisplayLink Manager Service...
feb 29 15:27:57 juri-XPS-13-9350 systemd[1]: Started DisplayLink Manager Service.
feb 29 15:32:59 juri-XPS-13-9350 systemd[1]: Started DisplayLink Manager Service.
Code:
Bus 002 Device 004: ID 05e3:0612 Genesys Logic, Inc.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:5682 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 0a5c:6412 Broadcom Corp.
Bus 001 Device 013: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 011: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Code:
[ 4512.175891] usb 2-2: new SuperSpeed USB device number 5 using xhci_hcd
[ 4512.197686] usb 2-2: New USB device found, idVendor=05e3, idProduct=0612
[ 4512.197695] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 4512.197700] usb 2-2: Product: USB3.0 Hub
[ 4512.197704] usb 2-2: Manufacturer: GenesysLogic
[ 4512.199310] usb 1-2: new high-speed USB device number 14 using xhci_hcd
[ 4512.206384] hub 2-2:1.0: USB hub found
[ 4512.206841] hub 2-2:1.0: 4 ports detected
[ 4512.415317] usb 1-2: New USB device found, idVendor=05e3, idProduct=0610
[ 4512.415326] usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 4512.415330] usb 1-2: Product: USB2.0 Hub
[ 4512.415334] usb 1-2: Manufacturer: GenesysLogic
[ 4512.420191] hub 1-2:1.0: USB hub found
[ 4512.424987] hub 1-2:1.0: 4 ports detected
[ 4512.759930] usb 1-2.4: new high-speed USB device number 15 using xhci_hcd
[ 4512.854479] usb 1-2.4: New USB device found, idVendor=05e3, idProduct=0610
[ 4512.854490] usb 1-2.4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 4512.854496] usb 1-2.4: Product: USB2.0 Hub
[ 4512.855803] hub 1-2.4:1.0: USB hub found
[ 4512.856120] hub 1-2.4:1.0: 4 ports detected
Code:
Providers: number : 1
Provider 0: id: 0x49 cap: 0x9, Source Output, Sink Offload crtcs: 4 outputs: 6 associated providers: 0 name:Intel
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03-01-2016, 07:37 AM
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#2 |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 194
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Hi,
From the logs gathered I don't see any sign of the device being connected which may mean: * hardware fault of docking station/its power adapter/cable * machine problem (host controller, port fault?) Could you please try checking the dock with other machine or cable? And just to verify, could you answer the following questions: Does any USB device (e.g. mouse) work when connected through the dock? Does sound/Ethernet function of the dock work? Regards, Szymon |
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03-01-2016, 08:50 AM
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#3 |
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Junior Member
Join Date: Feb 2016
Posts: 4
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Hi,
thank's you for your quick response. With windows 10, dock and pc works well, Only USB hub works. The audio/ethernet dosn't work. I have a patched kernel to solve wifi issues (ref http://askubuntu.com/questions/70979...-compatibility). However, I have tried with 4.2.0-16 e 4.2.0-30 and it have the same issues. Any idea? |
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03-01-2016, 08:59 AM
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#4 |
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Junior Member
Join Date: Feb 2016
Posts: 4
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Hi,
thank you for your quick response. In win10 machine and dock work well. I have a patched kernel to solve wi-fi issues (ref http://askubuntu.com/questions/70979...-compatibility) but I have tried also to standard kernel version (4.2.0-16 and 4.2.0-30) with same issues. Audio and Ethernet don't work. Any idea/suggest? |
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03-07-2016, 07:37 PM
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#5 | |
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Junior Member
Join Date: Mar 2016
Posts: 3
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thanks for the reply, yes keyboard and mouse work sound doesn't.
this is dmesg when i disconnect and reconnect D3100 Quote:
What command would indicate that the D3100 is recognized by ubuntu properly? |
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03-09-2016, 08:10 PM
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#6 | |
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DisplayLink Tech Support
Join Date: Feb 2010
Posts: 194
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Quote:
Cheers, Szymon |
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03-10-2016, 02:18 PM
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#7 | |
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Junior Member
Join Date: Feb 2016
Posts: 4
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Quote:
I have tried D3100 docking station and it work fine(There are some issues to 4k resolution). I'm waiting to try DA200. |
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03-13-2016, 03:39 PM
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#8 | |
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Junior Member
Join Date: Mar 2016
Posts: 3
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I didnt manage, today dell replaced my docking station thinking maybe it is faulty and still it doesn't appear in lsusb
Quote:
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Linear Mode
