Windows 10 installation

[Scoery]

I need to reinstall Windows 10 as the DisplayLink USB is not recognized on my pc,now I need an installation disk of Windows 10,Google told me I could do it myself,i wonder what to do?Does that help?

[AlbanRampon]

Hello,

What kind of product using DisplayLink technology do you have?
If the device is not recognized by the computer, I am not sure reinstalling Windows will help.
Please have a look at the 3rd link in my forum signature. It gives details on how to gather diagnostic information that you can send to be looked into it.

Kind regards,
Alban

[Scoery]

I am using Diamond Ultra-hd 5K Docking Station on my computer.But now the computer has stopped working,i am going to reinstall a clean Win 10.

[AlbanRampon]

Thank you!

To allow mix and match of hardware, we use a single driver across all of our chips used in them.
The current latest driver is 9.1 M0 you can get from: https://www.displaylink.com/downloads/file?id=1326

This product should also have a driver on Windows Update, so just plugging it is expected to install it automatically after a few seconds (Internet connection and computer speed dependent). With Windows 10, there is no need to reboot the PC after the driver is installed.

Kind regards,
Alban

[Scoery]

Originally Posted by AlbanRampon

Thank you!

To allow mix and match of hardware, we use a single driver across all of our chips used in them.
The current latest driver is 9.1 M0 you can get from: https://www.displaylink.com/downloads/file?id=1326

This product should also have a driver on Windows Update, so just plugging it is expected to install it automatically after a few seconds (Internet connection and computer speed dependent). With Windows 10, there is no need to reboot the PC after the driver is installed.

Kind regards,
Alban

Thanks a lot.