04-16-2024, 02:37 PM | #21 |
Junior Member
Join Date: Apr 2024
Posts: 2
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I was able to get mine working again.
I followed the instructions here: https://support.displaylink.com/know...at-all-when-co When I first brought up the system report, my docking station was just showing up as a USB Hub. After disconnecting ALL cables from the docking station including power... AND disconnecting the USB-C from the laptop, I plugged just power back into the docking station. This time, when I plugged the USB-C back into the laptop, it recognized the device as a 5k Graphic Docking station AND a USB Hub. I was then able to plug each peripheral into the docking station one at a time and they were picked up appropriately. I did test unplugging the USB-C from the laptop and plugging it back in and it appears to still be working. I'll report back if something happens it the external displays and ethernet on the docking station stop working again. |
04-17-2024, 07:16 PM | #22 |
Junior Member
Join Date: Jan 2017
Posts: 25
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Reading through all these posts, no idea what the problem is, like can we define "does not work"?
We have thousands of users on macOS Sonoma 14.4.1, and have DisplayLink Manager 1.10.1 deployed using Jamf Pro. The only issue we ran into is the postinstall script in the package has incorrect syntax for opening the app as the current user, and I provided the fix, hoping to see 1.10.2 released soon. https://www.displaylink.org/forum/sh...ad.php?t=69195 If using Jamf Pro, a Configuration Profile that includes an appropriate Login Items payload will ensure the app opens at login. If you're not using Jamf Pro, nothing to see here. |
04-17-2024, 07:21 PM | #23 | |
Junior Member
Join Date: Jan 2017
Posts: 25
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Quote:
https://www.amazon.com/Plugable-Thun.../dp/B07CPLYBMW |
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04-21-2024, 05:32 PM | #24 | |
Junior Member
Join Date: Apr 2024
Posts: 1
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Nothing fixes it.
Quote:
And as far as "can someone define what doesn't work means" - it HAS been defined in the forum, I found my exact issue on here. I have it open and running screens, then at random (sometimes every 30 seconds to sometimes every few hours) it crashes- just during registering for the forum and typing the comment it has crashed twice. I click the app & the displays connect again. BUT in my case whatever window I was working on when the app crashed gets moved to the last display (typing the comment on a browser window in display 2, it crashes and when it opens and reorganized back, the window is on display 3. I updated everything this am, unplugged everything yesterday and today. I have been troubleshooting this since I got it. Biggest PAIN in the butt piece of tech. PLEASE fix. |
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04-22-2024, 02:25 AM | #25 |
Junior Member
Join Date: Apr 2024
Posts: 2
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I am having similar problems. Here is my experience.
OSX 14.4.1 M1 MBP DisplayLink Manager 1.10.1 (build 93) Dell D6000 Dock Two Dell 27" Ultrasharp displays connected via displayport At home external displays stopped working and no combo of unplugging/re-plugging will get them back online. HDMI direct to MBP to either of the displays work perfectly. Last week I went into the office and connected to the same model D6000 Dell Dock and two similar but smaller Dell monitors everything worked fine. I've noticed that the message "please allow your DisplayLink device to connect to this Mac" never goes away after plugging the dock in via usb-c. |
04-22-2024, 10:32 AM | #26 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 203
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Quote:
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
__________________
Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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04-22-2024, 11:49 AM | #27 |
Junior Member
Join Date: Apr 2024
Location: Japan
Posts: 5
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Log EMAIL
Hi Daniel
I sent a email(zip attached) now. Best Regards |
04-22-2024, 03:59 PM | #28 |
Junior Member
Join Date: Jan 2024
Posts: 4
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Need support from DisplayLink
I dont know why the fix is taking so much time for displaylink team to fix. I have reported this issue since 3 months now. They promised me a fix in the next release but that didnt fix either.
Its about time you take this on priority and fix this. Its causing so much people loss of productivity. |
04-23-2024, 06:06 AM | #29 |
Junior Member
Join Date: Apr 2024
Posts: 1
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Macos senoma 14.4.1
Display link not working. I have two monitors and both shear same image. Displaylink can't recognize neither montiros.
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04-23-2024, 02:55 PM | #30 |
Junior Member
Join Date: Apr 2024
Posts: 2
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Is no one at DisplayLink using MacOS 14.4.1? Incredibly frustrating to check for a new release for the last 6 weeks and not see any progress on fixing these issues.
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