MacBook M3 Pro not working with QGeem hub

eggrollofchaos · 06-13-2025, 05:01 PM

Hello!

I recently bought a QGeem Thunderbolt 4 hub and connected it to my MacBook, but it's not showing the device. From the DisplayLink Manager, I still see "Please connect your DisplayLink device".

To the support team, can you please take a look? Log files attached.

Thanks,
Alex

mjaroch · 06-18-2025, 07:46 AM

Hello eggrollofchaos,

The QGeeM Thunderbolt 4 hub does not use DisplayLink technology, so it's not compatible with the DisplayLink Manager app. That's why you're seeing the "Please connect your DisplayLink device" message.

We recommend reaching out to the hub’s manufacturer for further help, as this device isn’t supported by DisplayLink.

eggrollofchaos · 06-26-2025, 12:48 PM

Hi Marta,

Ah I see -- unfortunate. Thank you for the reply!

Cheers,
Alex

06-18-2025, 07:46 AM	#2
mjaroch DisplayLink Team Join Date: Mar 2025 Posts: 138	Hello eggrollofchaos, The QGeeM Thunderbolt 4 hub does not use DisplayLink technology, so it's not compatible with the DisplayLink Manager app. That's why you're seeing the "Please connect your DisplayLink device" message. We recommend reaching out to the hub’s manufacturer for further help, as this device isn’t supported by DisplayLink. __________________ Marta Jaroch DisplayLink Team Where to download the latest DisplayLink drivers How to report macOS issues to DisplayLink tech support for a speedy resolution

06-26-2025, 12:48 PM	#3
eggrollofchaos Junior Member Join Date: Jun 2025 Location: USA Posts: 2	Hi Marta, Ah I see -- unfortunate. Thank you for the reply! Cheers, Alex