Displaylink ceases to work in 10.13.4

brossow · 10-01-2018, 02:39 PM

FWIW, over the weekend I set up a new monitor, new connection (old one was VGA from monitor to DVI adapter to dock; new one is straight HDMI) and uninstalled/reinstalled the software repeatedly without the dock attached and still nothing. The monitor powers up when the dock is attached to the computer, but just a black screen -- not even a cursor. Disconnect the dock from the computer and the monitor goes into low-power mode.

Emailed logs to DisplayLink tech support exactly as directed and have been completely ignored. Pathetic.

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10-01-2018, 02:39 PM	#11
brossow Junior Member Join Date: Sep 2018 Posts: 12	FWIW, over the weekend I set up a new monitor, new connection (old one was VGA from monitor to DVI adapter to dock; new one is straight HDMI) and uninstalled/reinstalled the software repeatedly without the dock attached and still nothing. The monitor powers up when the dock is attached to the computer, but just a black screen -- not even a cursor. Disconnect the dock from the computer and the monitor goes into low-power mode. Emailed logs to DisplayLink tech support exactly as directed and have been completely ignored. Pathetic.