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Old 08-05-2020, 06:56 PM   #29
tannum99
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Join Date: Mar 2020
Location: Australia
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Quote:
Originally Posted by demiseitrofv View Post
Thank you for your detailed information on this issue - I'm experiencing the same thing w/ my dock so I feel your pain.

And thank you also for posting the link to a dock which is working for you (awesome!) - I may be returning my current dock soon and purchasing this one.
Unfortunately the issues did return, but not as bad.
After much discussion with notebook and dock manufacturers support people, I have basically given up.

Best workaround for me :
Connect external monitors direct to the notebook, not via the dock.
In my case my notebook has HDMI and D-Sub ports. Using those for 2 x external monitors, zero crashes for a long time.
So basically using the dock as a glorified USB hub with sound.
Obviously only a workaround, not a solution.

Best guess (only a guess) seems to be a compatibility issue with certain notebook mainboards and DisplayLink chips, or a fault with DisplayLink chips

I am hoping manufacturers are reading this thread and working on it. Personally I am watching for manufacturers Targus and/or Toshiba to release updated drivers/firmware for their products to address this issue

TOSHIBA DYNADOCK PA3927A-1PRP latest driver ver 8.2 June 2017
https://support.dynabook.com/support...ext=1200014770

TARGUS DOCK120AUZ latest driver ver 9.1 April 2019
https://www.targus.com/form/download...sku=DOCK120AUZ

I have lost all faith in DisplayLink drivers.
Meantime using the above workaround with no issues ..........
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