Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 12-17-2021, 12:11 PM   #12
wessen123
Junior Member
 
Join Date: Dec 2021
Posts: 2
Default

Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for your feedback!

Please be aware that every dock/adapter + host machine configuration is different and some issues may occur and look the same but the source of a problem may differ.

For example, Dell WD19TBS docking station as one of you have informed is not a DisplayLink powered docking station. Simply speaking, it doesn't use our chipset so our software is not needed.

For other problems, please write a separate email to us ( technical-enquiries@synaptics.com ) and describe your issue with attached log files which you can gather with this guide.

Thanks to it, we will be able to answer you directly and verify each case separately.

Kind regards,
Jakub
Thank you, Jakub. Hopefully you and your team are able to provide me with necessary support.
wessen123 is offline   Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:47 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.