Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 02-23-2025, 01:22 PM   #1
CISHENZF
Junior Member
 
Join Date: Feb 2025
Posts: 2
Post Post-Login Screen Disconnection and 3:2 HiDPI Scaling Failures

Hello

I recently purchased a DisplayLink dock and encountered some issues. Here are the details:

DisplayLink Product:
• Chip: DisplayLink DL-6950
• Ports: HDMI 2.0 × 2
System & Monitors:
• OS: macOS 15.3.1 (Intel processor)
• Monitors: Two 14" portable screens with 2160×1440 resolution (3:2 aspect ratio, non-standard size).

Issues:
1. Screen Connection Behavior:
1.1On startup, both external screens work normally until I enter the login password. After logging in, the screens disconnect (lose signal) and only reconnect once the DisplayLink Manager software launches.
1.2DisplayLink Manager fails to detect the screens: "No DisplayLink-enabled display detected" (even though they are functioning).

2. Resolution & Scaling Issues:
2.1The native resolution (2160×1440) is too small for the 14" screens, making text unreadable.
2.2macOS display settings lack 3:2 scaling options (e.g., 1440×960 HiDPI).
https://postimg.cc/CB0mjFyk

2.3Tried BetterDisplay and SwitchResX 4.14.0 to add custom resolutions, but neither worked:
In SwitchResX, no "Activate immediately" option appears (unlike my Dell U2723QE/U2719DS displays).
https://postimg.cc/mzSVj0Rq
https://postimg.cc/Lg6DbN8s

Failed to enable HiDPI or add custom resolutions.

Please help resolve these issues. Thank you!

Last edited by CISHENZF; 02-25-2025 at 01:59 AM.
CISHENZF is offline   Reply With Quote
 

Tags
monitors,macos15

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 07:54 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.