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Old 08-19-2011, 04:15 PM   #5
ChristianP
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Join Date: Apr 2011
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Quote:
Originally Posted by tim_thomason View Post
I have a customer that using the USB adapter w/ the latest software,
and have also had the adapter replaced once for dead unit.
He states that he has to unplug the usb cable every time he wants to use the adapter after a restart???

what is the fix.

P.S.
one monitor on the display port and one on usb adapter
imac i7
Does the customer experience a performance issue, a temporary system hang or a blank display after a restart? Could you please ask the customer to collect debug information using this tool http://www.displaylink.com/support/ticket.php?id=269.Thanks
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