Keyboard Delay

LineNoise · 08-26-2011, 03:10 PM

I bought 3 Lenovo Universal Video Docking Station for any Notebook, w/DVI-I output, 4 USB 2.0 Ports (57Y6576) to install for a client on a brand new Toshiba E305 laptop last night.

Everything was working fine last night when I left after the install. This morning I received a call that when they type there is a significant delay from when they type on the keyboard to when it's displayed on the screen. They're telling me 30 seconds.

I checked the software and it's version 5.6.31854.0.

Our next option is to return these and purchase the Toshiba branded dock, after seeing it uses the same software that's out of the question now. Please help in getting this resolved, it's critical to the users needs.

08-26-2011, 03:10 PM	#1
LineNoise Junior Member Join Date: Aug 2011 Posts: 1	Keyboard Delay I bought 3 Lenovo Universal Video Docking Station for any Notebook, w/DVI-I output, 4 USB 2.0 Ports (57Y6576) to install for a client on a brand new Toshiba E305 laptop last night. Everything was working fine last night when I left after the install. This morning I received a call that when they type there is a significant delay from when they type on the keyboard to when it's displayed on the screen. They're telling me 30 seconds. I checked the software and it's version 5.6.31854.0. Our next option is to return these and purchase the Toshiba branded dock, after seeing it uses the same software that's out of the question now. Please help in getting this resolved, it's critical to the users needs.